Julianne Cochrane
Lakefield,ON
Summary
Detail oriented individual with strong administrative skills and a proven record of providing efficient support within high stress and fast-paced environments. Competent in managing schedules, handling correspondence, and maintaining meticulous records. Effective communication and organizational abilities, accompanied by an initiative-taking approach to problem-solving. Committed collaborator dedicated to the optimization of the workflow and facilitate successful operations.
Overview
10
10
years of professional experience
Work History
Respite Provider
Eastern Residential Foster Care
11.2021 - Current
- Schedule all outside service for within the home
- Provide daily care and support
- Provide the agency with all proper documentation
- Inform families of any changes
- Complete documentation daily
- Attending ongoing training and courses
- Meal preparation.
Practical Nurse Temporary License/Med Tech/Personal Support Worker
Canterbury Gardens
04.2021 - 12.2023
- Ensure residents receive correct medication in a timely manner
- Complete all charting and documentation
- Supervise PSW’s on their daily care under the director of care
- Promote dignity and compassion to the PSW’s when assigning the work
- Built positive relationships with both the resident and their families
- Reports and records according to the company standards and requirements
- Carry out assessments and make recommendations for adjustments to care plans
- Assisting residents with activities for their daily needs.
Sales/Customer Service/Cashier
American Eagle Outfitters
11.2018 - 12.2019
- Responsible for providing customers with solutions and getting the most of what was available
- Helped train and support new sales associates on Point-of-Sale system
- Assisted management replenishment and merchandising tasks
- Generated new sales by upselling and introducing customers to new products and styles
- Helped promote the American Eagle and Aerie Brands by cross selling between the two stores
- Performed tasks such as the Cash Lead accurately and efficiently in accordance with the company’s policies and guidelines.
Receptionist/Cashier/Call Agent
Roy Nichols Chevrolet
06.2014 - 09.2019
- Assigned the mechanics jobs for the day
- Managed the schedule throughout the dealership and any changes throughout the week
- Answered the telephone and directed the call to the proper call center
- Created a safe environment for customers
- In charge of the dealership files, ensure paperwork is in the appropriate place, in accurate numerical or alphabetical order
- Followed direction from management to complete tasks according to company protocol
- Managed dealership service work orders, closing them when necessary
- Balanced the money throughout the dealership when needed
- Managed credit/debit and cash, and input transactions in the daily and monthly spreadsheets
- Ran the settlement at the end of each day
- Assisted with the weekly scheduling and managed changes throughout the week.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Personal Support Worker
Port Hope Extendicare
12.2018 - 08.2019
- Completed online charting every shift
- Provided safe and competent care to every resident
- Performed daily care and assisted with hygiene
- Participated in staff meetings.
Education
Practical Nursing Degree -
Fleming College
Peterborough, ONSkills
- SharePoint
- Microsoft teams
- Microsoft Office Expert
- Excel
- Planning and scheduling
- Ability to deal with high pressure situations
- Strong and accurate record keeping and documentation
- Strong written and verbal communication
- Teamwork and collaboration
- Ability to maintain confidentiality
- Problem Solving
- Ability to meet time sensitive deadlines
- Customer Experience
- Mental health awareness
- Goal Setting and Tracking
References
Available upon request
Timeline
Respite Provider
Eastern Residential Foster Care
11.2021 - Current
Practical Nurse Temporary License/Med Tech/Personal Support Worker
Canterbury Gardens
04.2021 - 12.2023
Personal Support Worker
Port Hope Extendicare
12.2018 - 08.2019
Sales/Customer Service/Cashier
American Eagle Outfitters
11.2018 - 12.2019
Receptionist/Cashier/Call Agent
Roy Nichols Chevrolet
06.2014 - 09.2019
Practical Nursing Degree -
Fleming College
Similar Profiles
Shirylyn CabiyaanShirylyn Cabiyaan
Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)
Miguel Ramos Jr.Miguel Ramos Jr.
Parent Trainer at First Home Care-Therapeutic Foster CareParent Trainer at First Home Care-Therapeutic Foster Care
Lia HendrixLia Hendrix
Voluntary Worker at ARK Foster CareVoluntary Worker at ARK Foster Care