Julianna Lojet
Ajax,ON
Summary
Dedicated professional with a proven track record at Post21 Foundation, excelling in disability awareness and customer service. Leveraged vast communication skills and flexibility to enhance service and maintain high service standards at Makimono. Known for strong work ethic and ability to develop meaningful interpersonal relationships, significantly improving participant and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Volunteer/Disability Support Worker
Post21 Foundation
08.2023 - Current
- Provided assistance in daily living activities withing the day program.
- Created and implemented sensory activities for participants.
- Developed strong interpersonal relationships with participants, earning their trust and respect through consistent empathy and understanding.
- Assisted the Program Director on any tasks that needed to be completed.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free day program environments.
Waitress/Server/Bus Girl
Makimono
07.2022 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Ajax High School
Ajax, ON12.2024
Skills
- Disability Awareness
- Documentation skills
- Emotional Support
- Social Skills Development
- Feeding Assistance
- Recreational Activities
- Patient
- Vast communication skills
- Flexibility
- Strong work Ethic
- Customer service
Languages
English
Full Professional
Timeline
Volunteer/Disability Support Worker
Post21 Foundation
08.2023 - Current
Waitress/Server/Bus Girl
Makimono
07.2022 - 10.2022
High School Diploma -
Ajax High School
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