Julianna Contreras
Victorville
Summary
Dynamic and results-driven operations leader with over 15 years of experience in logistics, warehouse management, and team development. Proven track record of enhancing operational efficiency, reducing costs, and driving productivity through lean management principles and effective leadership. Skilled in staff supervision, safety compliance, labor planning, and process improvement. Committed to fostering a culture of safety, teamwork, and continuous improvement.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Supervisor - Inbound and Outbound
Radial, R3
01.2024 - 01.2025
- Led daily safety initiatives, including powerwalks, safety observations, and preventative action plans, fostering a safety-focused work environment.
- Managed performance evaluation, training, and process improvement to maintain high standards in safety, quality, and production.
- Utilized WMS and Labor Management Systems for effective production monitoring and staffing.
- Planned labor and staffing strategies to meet budgetary goals, increasing operational efficiency.
- Spearheaded the physical inventory project for cosmetic clients, successfully completing ahead of schedule through strategic planning and team collaboration.
Operations Supervisor - Inbound & Outbound
Ingram Micro
01.2022 - 01.2024
- Increased productivity and reduced operational costs within three months of assuming role.
- Achieved a promotion within six months due to performance excellence.
- Enhanced cost-saving measures through labor sharing and resource allocation.
- Maintained safety compliance and optimized workforce efficiency through collaborative practices.
- Initiated the launch of mobility services, ensuring PCI compliance through comprehensive training.
DC Assistant Manager
McLane Company
01.2020 - 01.2022
- Managed daily distribution center operations, maintaining a 99.99% on-time delivery rate.
- Directed a team of 50 employees, focusing on performance improvement and safety adherence.
- Implemented inventory control improvements, minimizing discrepancies and losses.
- Analyzed P&L reports to identify trends and implement cost control measures.
Outbound Manager
Nordstrom Rack - Hautelook Fulfillment
01.2004 - 01.2020
- Directed high-volume fulfillment operations, exceeding productivity and quality targets.
- Implemented Lean and 5S practices, leading to significant operational improvements.
- Managed a team of 75-125 employees, enhancing team performance through coaching and goal-setting.
- Achieved a 50% increase in Units Per Hour (UPH) within six months by optimizing processes.
- Successfully integrated Hautelook.com and NordstromRack.com operations, driving seamless transitions.
Education
Certificate - Business Management
Pepperdine Graziadio Business School
Study - Cognitive Psychology
Fresno State University
College Prep - AP English, Music
Hoover High School
Skills
- Leadership & Team Development
- Operational Efficiency & Cost Reduction
- Lean Six Sigma & 5S Methodology
- Safety Compliance & Training
- Workforce Planning & Optimization
- Project Management & Inventory Control
- Budgeting & P&L Analysis
- Customer Experience Enhancement
Certification
- Lean Six Sigma
- USA Hazardous Waste Handling
- Waste Management, ISO Management Systems
- MS Excel 2 (San Bernardino Community College)
Timeline
Operations Supervisor - Inbound and Outbound
Radial, R3
01.2024 - 01.2025
Operations Supervisor - Inbound & Outbound
Ingram Micro
01.2022 - 01.2024
DC Assistant Manager
McLane Company
01.2020 - 01.2022
Outbound Manager
Nordstrom Rack - Hautelook Fulfillment
01.2004 - 01.2020
Study - Cognitive Psychology
Fresno State University
College Prep - AP English, Music
Hoover High School
Certificate - Business Management
Pepperdine Graziadio Business School
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