Julianna Assaf-Fortin
Laval,QC
Summary
Proven Supervisor at A&W with a track record of enhancing team productivity and customer satisfaction. Expert in staff management and employee motivation, I excel in creating efficient workflows and fostering a positive work environment. My goal-oriented approach and multitasking abilities have consistently improved operational efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor
A&W
06.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Leader
Cineplex
05.2021 - 10.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelors of Education - Elementary Education
McGill University
Montreal, QC05-2028
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Reliability
- Multitasking Abilities
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Team Leader
Cineplex
05.2021 - 10.2022
Supervisor
A&W
06.2020 - Current
Bachelors of Education - Elementary Education
McGill University
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