Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juliane Richards

London,Canada

Summary

Looking to grow and succeed as part of the Management team. Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

6
6
years of professional experience

Work History

LEARNING AREA MANAGER YXU1

Amazon
08.2023 - Current
  • Assisted in the launch Of London Amazon Building
  • Lead the site in network in compliance for Amazon onboarding program
  • As Learning Manager held accountable for the day-over-day onboarding of Amazon new associates, training and safety adherence
  • Implementing network programs and actions within the FC
  • Building rapport with all AA’s, AM’s and Senior leaders
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

LEARNING AREA MANAGER YXU1

Amazon
06.2019 - 08.2023
  • Assisted in the launch of Canada’s first GEN 11 robotics ARS site
  • Implemented the Behind the Smile Program at YOW3 ending the year leading the NACF network in compliance for BtS program
  • As Learning Manager held accountable for the day-over-day onboarding of YOW3 associates, training and safety adherence
  • Implementing network programs and actions within the FC
  • Building rapport with all AA’s, AM’s and Senior leaders that they are trusting my input on standards implementing in the FC.ss increasing productivity
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.

AREA MANAGER YOW1, YOW3

Amazon
06.2019 - 08.2023
  • Assisted in the launch of YOW1
  • Assigned the role of Pick Area Manager held accountable for the day-to-day operations of YOW1 pick team leading, developing and providing feedback to 90+ employees
  • Lead process improvement of our Team/Mech Process path Build and organizing drop zone, help in creating a more efficient pick process increasing productivity
  • Worked along with leadership to implement various tools decreasing our DPMO and increasing productivity
  • Proactively identifying and leading process improvement initiatives using the following tools on a daily basis FPY, FC Coaching, ATLAS, BMI, CAMP, Dialogger
  • As one of the primary information source for the team, communicated policies, ensuring procedures are followed for building security and product loss prevention, creating, managing, and supporting recognition and communication programs through standups, one on ones with associates

Education

Administrative Assistance Diploma -

Toronto school of business

Skills

  • Leadership skills
  • Listening
  • Communicating
  • Encouraging
  • Leading
  • Motivating
  • Supervising
  • Managing
  • Supporting
  • Decision making skills
  • Delegating skills
  • Identifying problems
  • Finding solutions
  • Reliability
  • Results orientated
  • Customer Service Skills
  • Dealing with complaints
  • Effective listening skills
  • Excellent verbal communication Skills
  • Office Skills
  • Problem assessment
  • Creative problem solving
  • Interpersonal skills
  • Teambuilding
  • Operations management
  • Relationship building and management
  • Team development
  • Goals and performance
  • Performance management
  • Operations
  • Staff training and development
  • Cross-functional collaboration
  • Process improvement
  • Staff development
  • Employee scheduling
  • Customer service
  • Training and coaching
  • Attention to detail
  • Team leadership
  • Operations improvements
  • Policies and procedures
  • Supervision
  • Oral communication skills
  • Written communication skills
  • Staff management

Languages

English

Timeline

LEARNING AREA MANAGER YXU1

Amazon
08.2023 - Current

LEARNING AREA MANAGER YXU1

Amazon
06.2019 - 08.2023

AREA MANAGER YOW1, YOW3

Amazon
06.2019 - 08.2023

Administrative Assistance Diploma -

Toronto school of business

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Juliane Richards