Julian David Libreros O.
Toronto,ON
Summary
Proven to excel in high-volume environments, I leveraged my strong multitasking and engaging personality to enhance customer satisfaction at Nuvo Nightclub, Limón Lounge and Others. Specializing in creative mixology and effective team training with different cultures, I significantly improved service delivery by fostering a collaborative work atmosphere and mastering beverage preparation, contributing to a notable increase in repeat business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Nuvo Nightclub
Toronto, ON
06.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bar Attendant
Limón Lounge
Toronto, ON
11.2022 - 05.2023
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Restocked ice, condiments, and snacks.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Learned how to make wide variety of mixed drinks.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
- Maintained sufficient inventory to meet business operation needs.
- Enhanced customer experience by providing exceptional service and attending to their needs promptly.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Developed rapport with regular customers, fostering a sense of community within the establishment.
- Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
- Increased repeat business through friendly interactions and personalized recommendations based on guest preferences.
- Notified management of guest complaints for quick, effective resolution.
- Demonstrated knowledge of cocktail recipes and drink preparation techniques, resulting in consistent quality beverages.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Delivered food to customers at bar and tables.
- Assisted management in creating new promotions that successfully increased overall revenue.
- Operated POS system to collect payments from customers.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Bartender
Movich Hotels
Colombia
02.2018 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Built relationships with vendors to manage orders and negotiate costs.
- Completed requisitions to maintain required stock par levels.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Education
Professional - Agroindustrial And Food Industry
Technological University
Pereira, Colombia12.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible Alcohol Service
- Complex Problem-Solving
- Payment Processing
- Cash Register Operation
- Handling Difficult Customers
- Menu Memorization
- Team training and development
- Beverage Preparation
- Drink Preparation Techniques
- Classic cocktails
- Bar Equipment Familiarity
- Creative Mixology
- Garnishing Drinks
- Preparing garnishes
- Fast Learner
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
Smart Serve Licensed
Timeline
Bartender
Nuvo Nightclub
06.2023 - 05.2024
Bar Attendant
Limón Lounge
11.2022 - 05.2023
Bartender
Movich Hotels
02.2018 - 12.2020
Professional - Agroindustrial And Food Industry
Technological University