Juliana Zelaya
Ottawa,ON
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Microsoft Office Suite.
Overview
5
5
years of professional experience
Work History
Professional Esthetician
The Spa Day Retreat
2023.03 - Current
- Greeting clients prior to service and assisting/accommodating each client’s needs during consult before proceeding with service
- Performing manicure, pedicure, facials, waxing, lash lift, and tinting services to clients
- Demonstrating respect, friendliness and professionalism to retain clientele
- Proving successful working within tight deadlines and fast-paced atmosphere
- Participating in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Professional Esthetician
Mahogany Salon & Spa
2022.05 - 2023.01
- Greeting guests prior to service and assisting/accommodating each client’s needs while consulting about beauty desires
- Performing manicure, pedicure, waxing, lash lift, and tinting services to clients
- Demonstrating respect, friendliness and willingness to help wherever needed
- Proving successful working within tight deadlines and fast-paced atmosphere
- Participating in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Sales Associate
Aerie
2020.02 - 2022.10
- Providing positive first impressions to welcome existing, new and potential customers
- Boosting sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Organizing tables and racks to maintain store visual appeal, engage customers and promote specific merchandise
- Sharing current promotions and our Real Rewards program for customer benefits and incentives
- Maintained customer satisfaction with quick and professional handling of product returns.
Educational Assistant
Ottawa-Carleton District School Board
2019.09 - 2020.04
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Provided support to help students with special needs learn and grow.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Peer Support Worker
Algonquin College
2018.09 - 2019.04
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Education
Diploma - Esthetician
Algonquin College
Ottawa, ON08.2022
Certificate : Design Foundations -
Algonquin College
Ottawa, ON04.2021
Diploma - Social Service Worker
Algonquin College
Ottawa, ON04.2020
Skills
- Proficient in Microsoft Office Suite
- Verbal and Written Communication
- Teamwork and Collaboration
- Compassionate and Innovative
- Flexible and Adaptable
- Artistic and Concept Development
Timeline
Professional Esthetician
The Spa Day Retreat
2023.03 - Current
Professional Esthetician
Mahogany Salon & Spa
2022.05 - 2023.01
Sales Associate
Aerie
2020.02 - 2022.10
Educational Assistant
Ottawa-Carleton District School Board
2019.09 - 2020.04
Peer Support Worker
Algonquin College
2018.09 - 2019.04
Diploma - Esthetician
Algonquin College
Certificate : Design Foundations -
Algonquin College
Diploma - Social Service Worker
Algonquin College
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