Juliana Tannus
Brampton,ON
Summary
To obtain a Full Time position as an Esthetician in order to further develop my experiences and take on new challenges and providing the highest possible level of customer service to customers. Client-focused Medical Aesthetician with a distinguished understanding of Nails and Skin Care.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist/Store Manager
Men Zone Barbershop Inc
08.2021 - Current
- Welcomed customers with friendly greeting and check them in system
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Resolved customer problems and complaints.
- Organized, maintained and updated information of services and products in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Take on clients for Facials and take care of their skin needs
- Provide waxing services for both men and women for all areas of body
- Sell products to clients to help maintain with their skin needs
- Create work schedule for all employees
- Trained new team members on company procedures, customer service and issue resolution.
Receptionist
Laserlicious - Medical Spa Clinic
01.2018 - 08.2021
- Check Inventory of products and order from supplier
- Answered phone calls and booked appointments
- Maintain cleanliness of spa
- Create Monthly Advertising Emails, In Clinic Advertising Flyers, Create Brochures
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Welcomed customers with friendly greeting, answered general questions
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Medical Esthetician
Bryan College of Applied Health And Business Science
Toronto, ON07.2022
High School Diploma -
Centre Dufferin District High School
Shelburne, ON06.2016
St. Thomas Aquinas Secondary School
Brampton, ON11.2014
Skills
- Friendly, approachable person who communicates effectively with clients and staff
- Can discuss product information
- Share information using range of information and communication technologies
- Oral and writing communication
- Work Prioritization
- Cash Handling
- Inventory Management
- Customer Service
Languages
Arabic
English
References
Available Upon Request
Timeline
Front Desk Receptionist/Store Manager
Men Zone Barbershop Inc
08.2021 - Current
Receptionist
Laserlicious - Medical Spa Clinic
01.2018 - 08.2021
Medical Esthetician
Bryan College of Applied Health And Business Science
High School Diploma -
Centre Dufferin District High School
St. Thomas Aquinas Secondary School
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