Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning drive the pursuit of excellence in every endeavor. Prepared to leverage skills and enthusiasm to make a meaningful impact within a collaborative team setting.
Overview
11
11
years of professional experience
Work History
MERCHANDISE COORDINATOR/SUPERVISOR/ASSOCIATE
TJX Canada (Winners, Home sense, and Marshalls)
02.2020 - Current
Lead visual merchandising, boosting sales and team efficiency through strategic displays
Oversee cash, jewelry, and fitting room operations, enhancing department performance
Analyze sales data to implement strategies, improving store metrics and security
Develop merchandise solutions, refining layout to increase customer engagement
Coordinate merchandise receiving, ensuring timely product availability and teamwork
Maintained product inventory and tracked stock levels to ensure accurate record keeping.
Developed and implemented strategies for optimizing product display, placement and availability in store.
Analyzed sales data to identify trends, forecast demand and plan purchasing accordingly.
Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
Researched industry trends in order to stay abreast of competition's offerings as well as customer needs and demands.
Analyzed customer feedback data regularly in order to identify opportunities for improvement in merchandising practices.
Prepared weekly reports detailing progress made towards achieving set goals related to merchandise planning and procurement.
Monitored departmental product shrinkage and reported it to executives.
Trained new employees on customer service and quality assurance standards.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Printed labels and tags for for-sale merchandise.
Placed prices and descriptive signage to enhance displays and promote items.
Tracked sales trends and recommended adjustments to maximize departmental profitability.
Coordinated staff schedules and other labor activities to foster seamless delivery of service.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Used historical and current business data to determine key buying trends and items.
Online Business Owner
W.B.
08.2018 - Current
Managed e-commerce platform operations, ensuring optimal functionality and user experience.
Developed and implemented marketing strategies to enhance online visibility and customer engagement.
Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
Cultivated relationships with suppliers and partners to secure favorable terms and service levels.
Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
Led customer service initiatives to improve satisfaction rates and foster brand loyalty.
Created engaging content for website and social media channels to drive traffic and conversions.
Boosted online sales by implementing effective marketing strategies and optimizing website content.
Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
Created engaging social media content to increase brand awareness and attract new customers.