Summary
Overview
Work History
Education
Skills
Languages
Interests
Training
ADDITIONAL INFORMATION
Timeline
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JULIANA NAKONECZNYJ

Fort Erie,ON

Summary

Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning drive the pursuit of excellence in every endeavor. Prepared to leverage skills and enthusiasm to make a meaningful impact within a collaborative team setting.

Overview

11
11
years of professional experience

Work History

MERCHANDISE COORDINATOR/SUPERVISOR/ASSOCIATE

TJX Canada (Winners, Home sense, and Marshalls)
02.2020 - Current
  • Lead visual merchandising, boosting sales and team efficiency through strategic displays
  • Oversee cash, jewelry, and fitting room operations, enhancing department performance
  • Analyze sales data to implement strategies, improving store metrics and security
  • Develop merchandise solutions, refining layout to increase customer engagement
  • Coordinate merchandise receiving, ensuring timely product availability and teamwork
  • Maintained product inventory and tracked stock levels to ensure accurate record keeping.
  • Developed and implemented strategies for optimizing product display, placement and availability in store.
  • Analyzed sales data to identify trends, forecast demand and plan purchasing accordingly.
  • Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
  • Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
  • Researched industry trends in order to stay abreast of competition's offerings as well as customer needs and demands.
  • Analyzed customer feedback data regularly in order to identify opportunities for improvement in merchandising practices.
  • Prepared weekly reports detailing progress made towards achieving set goals related to merchandise planning and procurement.
  • Monitored departmental product shrinkage and reported it to executives.
  • Trained new employees on customer service and quality assurance standards.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Printed labels and tags for for-sale merchandise.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Tracked sales trends and recommended adjustments to maximize departmental profitability.
  • Coordinated staff schedules and other labor activities to foster seamless delivery of service.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Used historical and current business data to determine key buying trends and items.

Online Business Owner

W.B.
08.2018 - Current
  • Managed e-commerce platform operations, ensuring optimal functionality and user experience.
  • Developed and implemented marketing strategies to enhance online visibility and customer engagement.
  • Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
  • Cultivated relationships with suppliers and partners to secure favorable terms and service levels.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
  • Led customer service initiatives to improve satisfaction rates and foster brand loyalty.
  • Created engaging content for website and social media channels to drive traffic and conversions.
  • Boosted online sales by implementing effective marketing strategies and optimizing website content.
  • Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
  • Created engaging social media content to increase brand awareness and attract new customers.
  • Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
  • Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
  • Expanded product offerings based on market research and customer feedback, driving revenue growth.
  • Conducted regular competitor analysis to identify strengths, weaknesses, opportunities, and threats within the industry landscape.
  • Collaborated with web designers to create an aesthetically pleasing and user-friendly website, enhancing the overall customer experience.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Analyzed web analytics data to make informed decisions about marketing strategies and website improvements.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Implemented marketing campaigns to increase customer engagement and sales.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Researched and developed new products to meet customer demands.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.

DISPATCHER

Fort Erie Transit
07.2024 - 09.2024
  • Coordinated schedules ensuring timely pickups and drop-offs, enhancing service reliability
  • Resolved technical issues for vehicles and POS, maintaining seamless operations
  • Managed data entry for bookings, improving accuracy and efficiency
  • Delivered exceptional customer service, fostering positive client relationships

CREATIVE DIRECTOR

Movie Nights Production
09.2014 - 12.2018
  • Developed and implemented innovative strategies to increase brand awareness.
  • Organized cross-functional teams to produce creative content for campaigns.
  • Created original concepts, art direction, and designs for multimedia projects.
  • Oversaw the production of digital assets such as videos, websites, and interactive experiences.
  • Developed concept drawings of full-scale props for various productions.
  • Collaborated with production team to ensure that designs met the requirements of the script.
  • Fabricated a variety of large and small scale props using wood, metal, plastic, foam and other materials.
  • Troubleshot issues and repairs related to prop functionality during rehearsals or performances.
  • Sourced materials from local vendors or online suppliers at competitive prices.
  • Attended meetings with directors, designers, writers and actors in order to discuss prop design ideas.
  • Developed and implemented fashion strategies to increase brand recognition and market share.
  • Created and maintained relationships with key industry contacts, including buyers, editors, photographers, models, stylists, and other professionals.
  • Managed a team of designers and production staff to ensure timely delivery of new designs.
  • Directed photoshoots for lookbooks and marketing materials.
  • Established pricing guidelines based on cost analysis and market research data.
  • Maintained an up-to-date library of fabrics, trims, colors, patterns.
  • Provided direction on styling decisions for editorial shoots.
  • Assisted in developing advertising campaigns that effectively communicated the brand's message.
  • Led creative direction for multiple film projects, ensuring alignment with production goals and audience engagement.
  • Collaborated with writers and producers to develop compelling narratives that enhance storytelling quality.

STORE MANAGER

Just Cozy
10.2017 - 01.2018
  • Led visual merchandising for new store setup, enhancing customer engagement and sales
  • Managed scheduling and payroll, ensuring efficient operations and timely payments
  • Trained and hired new employees, fostering a skilled and motivated team
  • Handled POS operations and cash management, maintaining financial accuracy
  • Resolved customer issues, improving satisfaction and loyalty
  • Oversaw daily store operations, ensuring optimal customer experience and team performance.
  • Developed staff training programs, enhancing employee skills and service delivery.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
  • Led recruitment efforts, selecting high-performing candidates aligned with company values.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.

VISUAL MERCHANDISER

Complete Merchandising Solutions
04.2017 - 06.2017
  • Enhanced garden center displays at Home Depot, boosting sales through strategic visual merchandising
  • Implemented plan-o-gram layouts, ensuring consistent and appealing product presentation
  • Managed daily inventory reception, optimizing stock levels for improved customer satisfaction
  • Collaborated with marketing teams to align visual strategies with promotional campaigns.
  • Conducted regular assessments of store layouts to optimize product placement and flow.
  • Trained and mentored junior staff on visual merchandising standards and best practices.
  • Analyzed sales data to identify trends, adjusting displays for improved performance.
  • Coordinated seasonal merchandising initiatives, ensuring timely execution across all locations.
  • Maintained inventory accuracy through meticulous tracking of display products and supplies.
  • Worked with store managers to implement new displays, promotions and store layout changes.

Education

BACHELOR'S IN VISUAL MERCHANDISING DESIGN - Visual Arts

Sheridan College
Oakville, ON
07.2016

Skills

  • Digital marketing
  • Negotiations
  • Retail operations
  • Retail management
  • Strategic merchandise planning
  • Self motivation
  • Shrink reduction
  • Data-driven decision making
  • Market analysis
  • Visual display standards
  • Attention to detail
  • Reliability

Languages

English
Native or Bilingual
French
Elementary

Interests

  • Music
  • Crafting and DIY Projects
  • Fashion
  • Video Gaming
  • Yoga

Training

  • OCCUPATIONAL HEALTH AND SAFETY, Ontario, Present
  • SMART SERVE, Ontario, Jan2023 - Jan2028

ADDITIONAL INFORMATION

Creativity, Sociable, Responsible, Punctual, Detail Oriented, Hard-Working, Leader, very artistic in almost everything

Timeline

DISPATCHER

Fort Erie Transit
07.2024 - 09.2024

MERCHANDISE COORDINATOR/SUPERVISOR/ASSOCIATE

TJX Canada (Winners, Home sense, and Marshalls)
02.2020 - Current

Online Business Owner

W.B.
08.2018 - Current

STORE MANAGER

Just Cozy
10.2017 - 01.2018

VISUAL MERCHANDISER

Complete Merchandising Solutions
04.2017 - 06.2017

CREATIVE DIRECTOR

Movie Nights Production
09.2014 - 12.2018

BACHELOR'S IN VISUAL MERCHANDISING DESIGN - Visual Arts

Sheridan College
JULIANA NAKONECZNYJ