JULIANA NAKONECZNYJ
Fort Erie,ON
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning drive the pursuit of excellence in every endeavor. Prepared to leverage skills and enthusiasm to make a meaningful impact within a collaborative team setting.
Overview
11
11
years of professional experience
Work History
MERCHANDISE COORDINATOR/SUPERVISOR/ASSOCIATE
TJX Canada (Winners, Home sense, and Marshalls)
02.2020 - Current
- Lead visual merchandising, boosting sales and team efficiency through strategic displays
- Oversee cash, jewelry, and fitting room operations, enhancing department performance
- Analyze sales data to implement strategies, improving store metrics and security
- Develop merchandise solutions, refining layout to increase customer engagement
- Coordinate merchandise receiving, ensuring timely product availability and teamwork
- Maintained product inventory and tracked stock levels to ensure accurate record keeping.
- Developed and implemented strategies for optimizing product display, placement and availability in store.
- Analyzed sales data to identify trends, forecast demand and plan purchasing accordingly.
- Managed returns process by ensuring returns are properly documented, credited back to customers promptly and restocked as needed.
- Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
- Researched industry trends in order to stay abreast of competition's offerings as well as customer needs and demands.
- Analyzed customer feedback data regularly in order to identify opportunities for improvement in merchandising practices.
- Prepared weekly reports detailing progress made towards achieving set goals related to merchandise planning and procurement.
- Monitored departmental product shrinkage and reported it to executives.
- Trained new employees on customer service and quality assurance standards.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Printed labels and tags for for-sale merchandise.
- Placed prices and descriptive signage to enhance displays and promote items.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Used historical and current business data to determine key buying trends and items.
Online Business Owner
W.B.
08.2018 - Current
- Managed e-commerce platform operations, ensuring optimal functionality and user experience.
- Developed and implemented marketing strategies to enhance online visibility and customer engagement.
- Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
- Cultivated relationships with suppliers and partners to secure favorable terms and service levels.
- Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
- Led customer service initiatives to improve satisfaction rates and foster brand loyalty.
- Created engaging content for website and social media channels to drive traffic and conversions.
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Created engaging social media content to increase brand awareness and attract new customers.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
- Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
- Expanded product offerings based on market research and customer feedback, driving revenue growth.
- Conducted regular competitor analysis to identify strengths, weaknesses, opportunities, and threats within the industry landscape.
- Collaborated with web designers to create an aesthetically pleasing and user-friendly website, enhancing the overall customer experience.
- Consulted with customers to assess needs and propose optimal solutions.
- Analyzed web analytics data to make informed decisions about marketing strategies and website improvements.
- Managed customer service inquiries and complaints for customer satisfaction.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Implemented marketing campaigns to increase customer engagement and sales.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Researched and developed new products to meet customer demands.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
DISPATCHER
Fort Erie Transit
07.2024 - 09.2024
- Coordinated schedules ensuring timely pickups and drop-offs, enhancing service reliability
- Resolved technical issues for vehicles and POS, maintaining seamless operations
- Managed data entry for bookings, improving accuracy and efficiency
- Delivered exceptional customer service, fostering positive client relationships
CREATIVE DIRECTOR
Movie Nights Production
09.2014 - 12.2018
- Developed and implemented innovative strategies to increase brand awareness.
- Organized cross-functional teams to produce creative content for campaigns.
- Created original concepts, art direction, and designs for multimedia projects.
- Oversaw the production of digital assets such as videos, websites, and interactive experiences.
- Developed concept drawings of full-scale props for various productions.
- Collaborated with production team to ensure that designs met the requirements of the script.
- Fabricated a variety of large and small scale props using wood, metal, plastic, foam and other materials.
- Troubleshot issues and repairs related to prop functionality during rehearsals or performances.
- Sourced materials from local vendors or online suppliers at competitive prices.
- Attended meetings with directors, designers, writers and actors in order to discuss prop design ideas.
- Developed and implemented fashion strategies to increase brand recognition and market share.
- Created and maintained relationships with key industry contacts, including buyers, editors, photographers, models, stylists, and other professionals.
- Managed a team of designers and production staff to ensure timely delivery of new designs.
- Directed photoshoots for lookbooks and marketing materials.
- Established pricing guidelines based on cost analysis and market research data.
- Maintained an up-to-date library of fabrics, trims, colors, patterns.
- Provided direction on styling decisions for editorial shoots.
- Assisted in developing advertising campaigns that effectively communicated the brand's message.
- Led creative direction for multiple film projects, ensuring alignment with production goals and audience engagement.
- Collaborated with writers and producers to develop compelling narratives that enhance storytelling quality.
STORE MANAGER
Just Cozy
10.2017 - 01.2018
- Led visual merchandising for new store setup, enhancing customer engagement and sales
- Managed scheduling and payroll, ensuring efficient operations and timely payments
- Trained and hired new employees, fostering a skilled and motivated team
- Handled POS operations and cash management, maintaining financial accuracy
- Resolved customer issues, improving satisfaction and loyalty
- Oversaw daily store operations, ensuring optimal customer experience and team performance.
- Developed staff training programs, enhancing employee skills and service delivery.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Led recruitment efforts, selecting high-performing candidates aligned with company values.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
VISUAL MERCHANDISER
Complete Merchandising Solutions
04.2017 - 06.2017
- Enhanced garden center displays at Home Depot, boosting sales through strategic visual merchandising
- Implemented plan-o-gram layouts, ensuring consistent and appealing product presentation
- Managed daily inventory reception, optimizing stock levels for improved customer satisfaction
- Collaborated with marketing teams to align visual strategies with promotional campaigns.
- Conducted regular assessments of store layouts to optimize product placement and flow.
- Trained and mentored junior staff on visual merchandising standards and best practices.
- Analyzed sales data to identify trends, adjusting displays for improved performance.
- Coordinated seasonal merchandising initiatives, ensuring timely execution across all locations.
- Maintained inventory accuracy through meticulous tracking of display products and supplies.
- Worked with store managers to implement new displays, promotions and store layout changes.
Education
BACHELOR'S IN VISUAL MERCHANDISING DESIGN - Visual Arts
Sheridan College
Oakville, ON07.2016
Skills
- Digital marketing
- Negotiations
- Retail operations
- Retail management
- Strategic merchandise planning
- Self motivation
- Shrink reduction
- Data-driven decision making
- Market analysis
- Visual display standards
- Attention to detail
- Reliability
Languages
English
Native or Bilingual
French
Elementary
Interests
- Music
- Crafting and DIY Projects
- Fashion
- Video Gaming
- Yoga
Training
- OCCUPATIONAL HEALTH AND SAFETY, Ontario, Present
- SMART SERVE, Ontario, Jan2023 - Jan2028
ADDITIONAL INFORMATION
Creativity, Sociable, Responsible, Punctual, Detail Oriented, Hard-Working, Leader, very artistic in almost everything
Timeline
DISPATCHER
Fort Erie Transit
07.2024 - 09.2024
MERCHANDISE COORDINATOR/SUPERVISOR/ASSOCIATE
TJX Canada (Winners, Home sense, and Marshalls)
02.2020 - Current
Online Business Owner
W.B.
08.2018 - Current
STORE MANAGER
Just Cozy
10.2017 - 01.2018
VISUAL MERCHANDISER
Complete Merchandising Solutions
04.2017 - 06.2017
CREATIVE DIRECTOR
Movie Nights Production
09.2014 - 12.2018
BACHELOR'S IN VISUAL MERCHANDISING DESIGN - Visual Arts
Sheridan College