Juliana Molano
Fort McMurray,AB
Summary
I am an ambitious student pursuing an Urban studies degree and I am eager to contribute developed knowledge in the field of urban planning. I am skilled in organization and communication skills in public settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
8
8
years of professional experience
Work History
Capstone Project Organizer
Victoria Fast
Fortmcmurray, AB
09.2023 - 12.2023
- Maintained detailed records of all decisions, conversations and actions related to the capstone project.
- Monitored individual performance levels to ensure everyone was meeting their objectives.
- Collaborated with other departments within the organization to ensure successful execution of the capstone project.
- Analyzed data collected from research activities conducted by team members for accuracy and relevance.
- Drafted presentations summarizing results achieved through the capstone project.
- Submitted reports to and reviewed reports with supervisor.
- Assisted in preparing reports by gathering data from various sources.
- Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
- Compiled information from multiple sources into a single document or report format.
- Conducted research on topics related to organizational development initiatives.
- Resolved conflicts between team members regarding scheduling or task assignments.
- Prepared presentations for executive-level staff regarding departmental goals.
- Reviewed all documentation prior to submission for accuracy and completeness.
- Generated monthly reports on progress made towards meeting organizational objectives.
- Established meetings with team members and volunteers to coordinate and plan campaigns.
- Implemented organizational performance initiatives, clearly communicating standards and requirements.
- Analyzed organizational strengths and weaknesses, delivering recommendations for structural and logistical changes.
- Coordinated with workers and volunteers to identify opportunities for membership growth and mobilization.
- Developed long-term strategy to increase campaign engagement and expand opportunities.
- Developed and executed plans for budget, venue and worker safety for campaigns.
- More details will be presented on the SCARVES research project during the interview.
Dental Sterilization Technician
Alisha Ithsham
FortMcmurray, AB
04.2023 - 08.2023
- Received, sorted and processed dental instruments for sterilization.
- Inspected and tested all dental equipment to ensure proper functionality.
- Performed weekly maintenance on autoclave, ultrasonic cleaner and other sterilization equipment.
- Maintained records of all sterilized instruments, including patient information.
- Cleaned, disinfected and organized the sterilization area according to safety protocols.
- Prepared trays with necessary tools for dentists and hygienists before procedures.
- Monitored expiration dates on all supplies in the sterilization room.
- Trained new staff members on proper use of equipment and safety protocols.
- Assisted in organizing the inventory system for ordering supplies as needed.
- Reviewed daily logs and tracked trends related to instrument usage and turnover times.
- Maintained accurate documentation of all activities performed in the sterilization room.
- Disposed of contaminated items safely according to established guidelines.
- Provided support to dental staff by preparing instruments for various procedures.
- Repaired or replaced any broken or damaged pieces within the office's inventory.
- Kept up-to-date on industry standards concerning sterile processing techniques.
- Participated in regular meetings with other department heads to discuss issues related to sterilization processes.
- Developed strategies for improving workflow efficiency throughout the office's sterilization process.
- Worked closely with Infection Control Officer to ensure that policies were being followed correctly.
- Cleaned surgical rooms between patient procedures.
- Organized, ordered and restocked office supplies to support team needs.
Library Volunteer
Calvin Pitt
FortMcMurray, AB
01.2019 - 06.2019
- Created materials to promote library at local schools and community events.
- Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
- Mostly assisted to make games and activities for children such as colored puzzles, printing coloring paper, coloring books, and other crafting games for children.
- Helped with upcoming ideas for new activities and new games for children.
Christmas Dinner Volunteer
Mike
FortMcMurray, AB
12.2018 - 12.2018
- Volunteered for serving meals, packing emergency food parcels,
- Sorted though donated goods, such as clothing.
- Contributed in soup kitchens and night shelters.
- Assisted to organize tables, dishes, napkins,cutlery, chairs and cups.
- Volunteered to decorate the place with a christmas aesthetic.
- Assisted to help clean and organize at the end of the event.
Dental Office Receptionist
Gloria Christoffel
FortMcMurray, AB
06.2017 - 08.2018
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Educated patients about post-operative and at-home care for optimal outcomes.
- Prepared new patient files and updated existing records with new personal, insurance and medical information.
- Verified, updated and entered patient information into system.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Arranged documents for insurance claims.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Gathered medical information, dental health history and vitals from patients.
- Scheduled cleanings and dental appointments for patients using abeldent.
Dental Office Assistant
Gloria Christoffel
FortMcmurray, AB
06.2016 - 07.2017
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Entered patient data into dental records system using abeldent and observed all confidentiality rules to maintain patient privacy.
- Gathered medical information, dental health history and vitals from patients.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Scheduled cleanings and dental appointments for patients using abeldent.
- Organized office files by year such as banks, insurances, taxes, light and water usage, energy, and files from the waste department.
Education
Bachelor of Arts - Urban Studies
University Of Calgary
Calgary, AB05.2023
High School Diploma -
Westwood Highschool
FortMcmurray Alberta06.2018
Skills
- Strong writing and verbal skills
- Patient records gathering
- Medical records management
- Office Management
- Patient counseling
- Multitasking
- Knowledgeable in dental software such as abeldent
- Dental staff support
- Patient schedule management
- Insurance Verification
- Knowledge of dental terminology
- Organizational skills
- Understanding of dental insurance
- Technologically savvy
- Pleasant speaking voice
- Insurance billing
- Time management
- Customer service
- People skills
- Reliable and trustworthy
- Active listening
- Training & Development
- Teambuilding
- Data management
- Skills in Adobe software and Autocad
- Skills in Microsoft excel and word
- Experienced in software's in ArcGIS and ArcGIS pro
Accomplishments
- Portfolio in graphic design
- Portfolio in architecture based projects
Timeline
Capstone Project Organizer
Victoria Fast
09.2023 - 12.2023
Dental Sterilization Technician
Alisha Ithsham
04.2023 - 08.2023
Library Volunteer
Calvin Pitt
01.2019 - 06.2019
Christmas Dinner Volunteer
Mike
12.2018 - 12.2018
Dental Office Receptionist
Gloria Christoffel
06.2017 - 08.2018
Dental Office Assistant
Gloria Christoffel
06.2016 - 07.2017
Bachelor of Arts - Urban Studies
University Of Calgary
High School Diploma -
Westwood Highschool
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