Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Martinez

Stockton

Summary

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.

Overview

17
17
years of professional experience

Work History

Apartment Manager

Equity Management Inc
Stockton
09.2022 - Current
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
  • Maintained building's accounts by collecting rent and utility payments.
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Developed and enforced policy to ensure tenant satisfaction.
  • Negotiated contracts with vendors for the repair and maintenance of apartments.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Attended meetings with board members to discuss budgeting strategies or new initiatives.
  • Collected rent payments from residents in accordance with lease agreements.

Accountant

Dulai Pride Inc
Stockton
11.2018 - 09.2024
  • Prepared financial reports using accounting software
  • Managed accounts payable and receivable processes
  • Maintained accurate general ledger records
  • Implemented process improvements in financial operations
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Created journal entries accurately and timely for month end close processes.
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Assisted with payroll processing activities such as verifying time sheets and entering employee hours into payroll system.

Dispatcher

Mike's Towing Services
Stockton
09.2015 - 11.2018
  • Coordinated towing services for vehicles in distress across various locations.
  • Communicated effectively with drivers to ensure timely dispatch of tow trucks.
  • Monitored traffic conditions to optimize routes for efficient service delivery.
  • Managed incoming calls and provided accurate information to customers seeking assistance.
  • Documented service requests and updated records in the dispatch system promptly.
  • Assisted in training new dispatchers on procedures and communication protocols.
  • Collaborated with law enforcement to coordinate towing operations at accident scenes.
  • Maintained calm and professionalism during high-pressure situations with distressed customers.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Gas Station Manager

AMPM Arco
Stockton
02.2014 - 02.2017
  • Supervised daily operations and staff activities at busy gas station.
  • Managed inventory levels and ensured timely product restocking.
  • Trained employees on safety protocols and customer service standards.
  • Implemented promotional strategies to enhance sales of fuel and convenience items.
  • Maintained compliance with health, safety, and environmental regulations.
  • Managing financial transactions such as deposits, refunds, credits.
  • Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
  • Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
  • Training new employees on safety protocols and operational processes related to running a gas station.
  • Maintaining accurate records of fuel and other store inventory levels.
  • Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.
  • Organizing daily staff schedules and assigning shifts.
  • Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
  • Preparing reports on sales, profits, losses, expenses, and other business activity data.

Team Leader

Del Taco
Lancaster
02.2008 - 06.2013
  • Supervised team members to ensure efficient food preparation and service.
  • Trained new employees on company standards and operational procedures.
  • Implemented safety protocols to ensure a clean and safe work environment.
  • Promoted teamwork and collaboration among staff to achieve operational goals.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Developed strategies for problem solving and conflict resolution among team members.

Education

High School Diploma -

Stockton Adult School
Stockton, CA
03-2019

Skills

  • Tenant relations
  • Emergency response
  • Property maintenance
  • Lease management
  • Financial reporting
  • Vendor negotiation
  • Marketing strategies
  • Customer service
  • Team leadership
  • Problem solving
  • Data analysis
  • Accounts receivable

Timeline

Apartment Manager

Equity Management Inc
09.2022 - Current

Accountant

Dulai Pride Inc
11.2018 - 09.2024

Dispatcher

Mike's Towing Services
09.2015 - 11.2018

Gas Station Manager

AMPM Arco
02.2014 - 02.2017

Team Leader

Del Taco
02.2008 - 06.2013

High School Diploma -

Stockton Adult School
Juliana Martinez