Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juliana Mangmang

Calgary,AB

Summary

Diligent Medical Laboratory Assistant with solid foundation in medical laboratory processes and proven ability to assist in various lab tasks. Contributed to accurate sample analysis and maintained quality control throughout all procedures. Demonstrated proficiency in specimen preparation and laboratory safety protocols.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
06.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Supervisor

Tim Hortons
10.2019 - 06.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

Education

Medical Laboratory Assistant

Alberta Business & Educational Services
Calgary, AB
07-2024

Skills

  • Adaptable to change
  • Centrifugation Techniques
  • Patient confidentiality
  • Hematology Knowledge
  • Quality Control Procedures
  • Specimen Collection
  • Phlebotomy expertise
  • Laboratory safety protocols

Certification

  • First Aid Level A & C/AED
  • WHMIS Certified
  • Trained to use N95

Timeline

Crew Member

McDonald's
06.2024 - Current

Supervisor

Tim Hortons
10.2019 - 06.2024

Medical Laboratory Assistant

Alberta Business & Educational Services

Similar Profiles

CREATE PROFILE
Juliana Mangmang