Juliana Herrera
San Francisco
Summary
Aviation cleaning professional with strong commitment to upholding cleanliness and safety standards in aircraft cabins. Proven ability to adapt to changing needs and collaborate effectively with team members. Known for reliability and keen eye for detail, ensuring passenger comfort and satisfaction.
Experienced with maintaining highest levels of cleanliness and safety in aircraft cabins. Utilizes keen attention to detail and teamwork to ensure passenger comfort and satisfaction. Knowledge of industry standards and best practices in aviation cleaning.
Overview
8
8
years of professional experience
Work History
Customer service, Cashier
Fallas Paredes Inc
10.2016 - 04.2017
- Merchandising, Unloading shipments, , and, Recovery associate
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $200 or more per shift.
Cashier
WinCo Foods
07.2019 - 12.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $200 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Seasonal Worker
GameStop
11.2021 - 12.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported efficient and timely replenishment of sales floor merchandise.
Aircraft Cabin Cleaner
Swissport
06.2022 - Current
- Enhanced cabin cleanliness by thoroughly vacuuming, dusting, and sanitizing all surfaces.
- Assisted in training new employees on best practices for cabin cleanliness and sanitation techniques.
- Complied with company protocols regarding lost-and-found items, ensuring proper documentation and storage procedures were followed.
- Maintained a safe and hygienic environment for passengers by diligently disinfecting high-touch areas.
- Contributed to on-time departures by efficiently completing cleaning tasks within tight timeframes.
- Demonstrated adaptability by quickly adjusting to changing work schedules due to unpredictable flight delays or cancellations.
- Displayed excellent time management skills by completing tasks within allocated timeframes, even when facing unexpected challenges.
- Daily cleaning tasks, including mopping, vacuuming, dusting, seat pockets, crew areas, lavatories and galleys.
Education
High School Diploma -
Pittsburg Senior High School
Harbor, Pittsburg, CAHigh School Diploma -
Pittsburg Adult Education
Stoneman, Pittsburg, CASkills
- Shelving Items
- Customer Transactions
- Customer Service and Assistance
- Stocking and Replenishing
- Basic Math Functions
- Cooperative Attitude
- Feedback Acceptance
- Sweeping and Mopping
- Strong work ethic
- Reliability and punctuality
- Adherence to safety regulations
- Efficient cleaning techniques
- Adaptability to change
- Chemical handling
- Proper waste disposal
- Interior aircraft familiarity
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Heavy lifting
- Safety procedures
- Oral and written communication
- Cabin cleaning
Accomplishments
- 2013 – 20152015-Present
- Strengths- Willingness to listen and learn- Restocking and cleaning store departments-Organization and storage- Understanding of check stand and register functions- Cash handling accuracy- Customer service mindset- Prepared to cater to clients, management, and peers- Dependability - Adaptability- Team-oriented - Enthusiastic-Reliable
Timeline
Aircraft Cabin Cleaner
Swissport
06.2022 - Current
Seasonal Worker
GameStop
11.2021 - 12.2021
Cashier
WinCo Foods
07.2019 - 12.2019
Customer service, Cashier
Fallas Paredes Inc
10.2016 - 04.2017
High School Diploma -
Pittsburg Adult Education
High School Diploma -
Pittsburg Senior High School
Similar Profiles
Victoria CortezVictoria Cortez
Guest Service Representative at Fallas ParedesGuest Service Representative at Fallas Paredes
Evelyn GonzalezEvelyn Gonzalez
Lead With Keys at Fallas Paredes Discount StoresLead With Keys at Fallas Paredes Discount Stores
Tirrelle RossTirrelle Ross
Sales Associate at Fallas Paredes Discount StoresSales Associate at Fallas Paredes Discount Stores