Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Herrera

Oxnard

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

6
6
years of professional experience

Work History

Housekeeper

Newport Healthcare And Rehab
09.2022 - 09.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Restoration Team Member

Servpro Of Camarillo/Oxnard
03.2019 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Helped with water damages, demolition.

Customer Service Cashier

Bulldogs Liquidators
05.2017 - 08.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

Oxnard College
Oxnard

High School Diploma -

Adolfo Camarillo High School
Camarillo, CA
06.2016

Skills

  • Cleaning and organizing abilities
  • Health and safety compliance
  • Cleaning techniques
  • Customer Satisfaction
  • Cash Handling
  • Guest Services
  • Positive Attitude
  • Collaboration and Teamwork
  • Heavy Lifting
  • Organizing Work Stations

Timeline

Housekeeper

Newport Healthcare And Rehab
09.2022 - 09.2023

Restoration Team Member

Servpro Of Camarillo/Oxnard
03.2019 - 09.2022

Customer Service Cashier

Bulldogs Liquidators
05.2017 - 08.2018

Oxnard College

High School Diploma -

Adolfo Camarillo High School
Juliana Herrera