Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Juliana Galvis

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Inkeros
10.2023 - Current
  • Enhanced candidate experience by implementing a streamlined application process and timely communication.
  • Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
  • Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.

MARKET RESEARCHER

KGS RESEARCH
01.2022 - 10.2023
  • Designed and executed study approaches
  • Collection of political data of consumers based on specified directions of leaders and survey developers
  • Solid interpersonal skills to engage consumers to participate in long surveys
  • Accurate attention to detail for correct interpretation of answers
  • Ability to work autonomously in addition to team working skills.

CALL AGENT

TELEPERFORMANCE
01.2021 - 01.2022
  • Audited customer account information to identify issues and develop solutions
  • Asked probing questions to determine service needs to accurately input information into electronic systems
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

RESEARCHER- I/O PSYCHOLOGY

University Of Guelph
01.2021 - 01.2022
  • Prepared summaries of research findings and effectively presented them to supervisors.
  • Identified and resolved data issues to drive accuracy and integrity.
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Enhanced research quality by implementing advanced data analysis techniques and tools.

BARISTA

STARBUCKS
01.2016 - 01.2020
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preference
  • Maintained calm demeanor during high-volume periods and special events
  • Collected payments and provided accurate change.

Education

Bachelor of Science - Psychology

University of Guelph
Toronto, ON
10.2023

Advanced Diploma - Intercultural Relations

Humber College
Toronto, ON
10.2023

Skills

  • Data Analysis
  • Quantitative Research
  • Delivering Presentations
  • Interpersonal relations
  • Active Listening
  • Computer literacy
  • Detail-focused
  • Surveys and Interviews

Accomplishments

  • Psi Chi member.
  • First Generation Scholarship Recipient.

References

References given upon request

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Inkeros
10.2023 - Current

MARKET RESEARCHER

KGS RESEARCH
01.2022 - 10.2023

CALL AGENT

TELEPERFORMANCE
01.2021 - 01.2022

RESEARCHER- I/O PSYCHOLOGY

University Of Guelph
01.2021 - 01.2022

BARISTA

STARBUCKS
01.2016 - 01.2020

Bachelor of Science - Psychology

University of Guelph

Advanced Diploma - Intercultural Relations

Humber College

Similar Profiles

CREATE PROFILE
Juliana Galvis