Dedicated professional with extensive experience in customer service and data verification at Republic Indemnity Company of America. Proven ability to maintain accuracy and attention to detail while processing claims and legal documents. Known for problem-solving skills and a dependable work ethic, ensuring compliance and enhancing operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ID Checker
Event Aces Staffing
03.2025 - Current
Inspected IDs for authenticity by checking security features, expiration dates, and photo matches to prevent fraudulent entry.
Maintained a secure and orderly entry point by monitoring crowds, controlling access, and ensuring only authorized individuals entered the premises.
Communicated clearly and respectfully with guests while enforcing rules and denying entry when necessary.
Provided excellent customer service by greeting guests, answering questions, and directing them to appropriate areas.
Maintained knowledge of legal ID types, common fraud indicators, and company access control procedures.
Senior Administrative Operations Specialist
Republic Indemnity Company of America
10.2017 - 07.2025
Provided administrative support by organizing files and data entry tasks.
Responded to inquiries from internal staff, ensuring timely resolution of issues.
Coordinated the intake, review, and processing of claims documentation, ensuring accuracy, completeness, and compliance with state workers’ compensation regulations.
Maintained and updated confidential claims files, medical records, and employer information in case management systems with a high degree of accuracy.
Processed newly reported claims by setting up electronic and physical claim files, confirming the accuracy of claimant, employer, and incident information.
Digitized and organized incoming paperwork by scanning documents into the system and assigning them to the appropriate claim files.
Data Entry Clerk
RC Process Service Company
03.2014 - 09.2017
Entered and updated service requests, case details, and client information into the company database with a high level of accuracy.
Processed legal documents such as summons, subpoenas, complaints, and affidavits, ensuring all data was recorded correctly and promptly.
Filed Proofs of Service and other legal documents at various court locations, ensuring compliance with court filing procedures and deadlines.
Verified information on incoming documents to ensure accuracy and completeness before entering data into the tracking system.
Maintained organized digital and physical case files, ensuring proper labeling, indexing, and document handling in accordance with legal standards.
Monitored case statuses and updated systems as service attempts were completed or additional information was provided.
Communicated with process servers, clients, and legal staff to clarify details, obtain missing information, and provide case updates.
Prepared and generated affidavits of service, ensuring all required information was entered correctly for legal filing.
Assisted with scanning, uploading, and archiving documents to maintain accurate and up-to-date case records.
Processed high volumes of data with accuracy and attention to detail.