Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Timeline
Generic
Juliana Bowen

Juliana Bowen

Markham,Canada

Summary

A college graduate seeking to leverage exceptional expertise and academic knowledge to gain a suitable position in your organization. Dedicated, competent and detail-oriented individual with the capacity to go beyond what is expected and achieve the organization’s goals. Has a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Member

Tim Horton's
Markham, ON
07.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Cleaned and maintained all coffee-making equipment, such as grinders, espresso machines, cappuccino makers, and other related items.
  • Prepared hot and cold beverages according to customer specifications.

Teaching Intern

Manchester High School
Manchester , Jamaica
09.2022 - 12.2022

· Planned and presented lessons in a comprehensive manner and used visual/audio means to facilitate learning.

· Provided individualized instruction to each student by promoting interactive learning.

· Created and distributed educational content (notes, summaries, assignments, etc.)

· Assessed and recorded students’ progress and provide grades and feedback.

· Classroom management

· Collaborated with other teachers, parents, and stakeholders and participated in regular meetings.

· Planned and executed educational in-class and outdoor activities and events.

· Developed and enriched professional skills and knowledge by attending seminars, conferences, etc

Vote Audit Analyst

Broadridge Financial Solutions
Markham, ON
02.2022 - 06.2022

· Prepared source data for entry by opening, extracting, and sorting mail.

· Verified and logged receipt of data, obtained missing data, and established priorities.

· Completed data organization by sorting, batching, and archiving files.

· Recorded data by operating data entry equipment, code information, and resolved processing problems.

· Protected organization's value by keeping information confidential.

· Accomplished departments and organization’s mission by completing related results as needed.

Data Entry Clerk

Transport Authority Jamaica
Mandeville , Jamaica
04.2021 - 09.2021

· Interacted with customers daily, answering their queries and solving their issues.

· Helped customers to fill in different application forms.

· Delivered driver’s licenses to customers as well as license stickers for their vehicles.

· Updated, compiled, and sorted customer information.

Hairstylist/Receptionist

Serenity Garden Day Spa
Mandeville , Jamaica
01.2020 - 08.2021
  • Perform inventory duties
  • Initiate and maintain excellent relationships
  • Record Appointments
  • Collect payments
  • Style hair

Assistant Receptionist

- The Obstetrics and Gynecology Centre
Mandeville, Jamaica
07.2016 - 08.2016

· Documented appointments for customers

· Took calls from customers.

· Answered customer queries.

Education

Bachelor of Education - Computer Science And Science

Church Teachers’ College
Manchester Jamaica
05.2023

High School Diploma -

Bishop Gibson High School
Manchester Jamaica
07.2018

High School Diploma -

Knox College
Manchester Jamaica
12.2015

Skills

  • Customer Service
  • Phone/Email Etiquette
  • Data Entry
  • Customer Success
  • Team Leadership Skills
  • Curriculum Implementation
  • Team Building
  • Faculty Collaboration
  • Scheduling
  • File Management
  • Clerical Support
  • Proficient With Microsoft Office tools
  • Innovative Hairstyling Techniques

Languages

English
Native/ Bilingual

Certification

  • ServSafe Food Handler, ServSafe - 2023

Timeline

Team Member

Tim Horton's
07.2023 - Current

Teaching Intern

Manchester High School
09.2022 - 12.2022

Vote Audit Analyst

Broadridge Financial Solutions
02.2022 - 06.2022

Data Entry Clerk

Transport Authority Jamaica
04.2021 - 09.2021

Hairstylist/Receptionist

Serenity Garden Day Spa
01.2020 - 08.2021

Assistant Receptionist

- The Obstetrics and Gynecology Centre
07.2016 - 08.2016

Bachelor of Education - Computer Science And Science

Church Teachers’ College

High School Diploma -

Bishop Gibson High School

High School Diploma -

Knox College
Juliana Bowen