Juliana Benitez
Adelanto
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Behavior Technician
360 Human Services
Victorville
04.2023 - 02.2025
- Implemented individualized behavior intervention plans for diverse clients.
- Trained new staff on behavior management techniques and protocols.
- Conducted skill-building sessions to promote social and communication skills.
- Engaged clients through play-based activities to reinforce learning objectives.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Monitored client's progress towards identified goals through data collection and analysis.
Contact Tracer
AM LLC
Remote
11.2021 - 02.2022
- Created detailed reports summarizing findings from individual case investigations.
- Conducted interviews to gather information from individuals regarding potential exposure.
- Assisted other team members as needed throughout various stages of the contact tracing process.
- Participated in weekly meetings with public health officials to discuss best practices for contact tracing operations.
- Recorded data from case investigations into a secure database system.
Shift Lead
WaBa Grill
Riverside
12.2019 - 03.2021
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Communicated with customers and team members to solve problems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
Ticket Sales Associate
Canyon Crest Town Center
Riverside
01.2019 - 11.2020
- Sold tickets to car wash at ticket counter and by online ticketing systems.
- Exceeded sales goals for by bringing in over new accounts and upselling deals to existing clients.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
Sales Associate
Aeropostale
Riverside
04.2019 - 07.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Developed, marketed and sold full range of products and support services.
Education
High School Diploma -
John W. North High School
Riverside, CA05.2019
Some College (No Degree) - Psychology
Victor Valley College
Victorville, CASkills
- Inventory Control
- Effective Communications
- Policies and procedures
- Sales and Marketing
- Training and Development
- Customer support
- Problem-solving skills
- Adaptability
- Self-motivated professional
- Computer Skills
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Behavior Technician
360 Human Services
04.2023 - 02.2025
Contact Tracer
AM LLC
11.2021 - 02.2022
Shift Lead
WaBa Grill
12.2019 - 03.2021
Sales Associate
Aeropostale
04.2019 - 07.2019
Ticket Sales Associate
Canyon Crest Town Center
01.2019 - 11.2020
High School Diploma -
John W. North High School
Some College (No Degree) - Psychology
Victor Valley College
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