Juliana Baltadano
Los Angeles,CA
Summary
Growth-driven professional with a diverse background in education, legal support, and music leadership. Strong adaptability and initiative in every role foster environments that promote growth and development. Passionate about empowering others to reach their full potential while leveraging unique experiences to drive positive outcomes. Committed to continuous improvement and excellence in all endeavors.
Overview
11
11
years of professional experience
Work History
Musician · Vocalist
Self-Employed
Los Angeles
06.2015 - Current
- Manage schedule & appearances
- Assist with Event Coordination
- Coordinate youth choir group
- Collaborate with community partners
- Performed in weekly services up to 7 services a day
- Collaborated with directors to fine-tune songs
Expanded Learning Program Assistant
Kipp Vida Preparatory Academy
Los Angeles
02.2023 - Current
- Coordinated student enrollment processes, ensuring timely and accurate documentation.
- Assisted in curriculum development by gathering resources and maintaining instructional materials.
- Supported program planning by organizing events and facilitating communication among stakeholders.
- Implemented tracking systems for attendance and academic performance, enhancing data accuracy.
- Mentored new staff on operational procedures, fostering a collaborative team environment.
- Developed training materials for staff development workshops, promoting continuous learning initiatives.
- Streamlined administrative workflows by utilizing technology to improve efficiency in daily tasks.
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with families and vendors through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Interim Program Manager
Kipp Vida Preparatory Academy
Los Angeles
10.2025 - 06.2026
- Established performance metrics to evaluate program outcomes and drive continuous improvement efforts.
- Facilitated professional development workshops for staff, fostering a culture of collaboration and growth.
- Streamlined communication processes between departments, resulting in improved stakeholder engagement and support.
- Coordinated external partnerships to enrich program offerings and expand community resources available to students.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Identified program obstacles and communicated possible impacts to team.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
Legal Receptionist
Law offices of Mitchell H Shen & Associates
Los Angeles
01.2022 - 01.2023
- Scheduled and made appointments for 3 attorneys.
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Handled multi-line phone systems, directing calls to appropriate personnel efficiently.
- Coordinated communication between departments to streamline workflow and improve service delivery.
- Developed and implemented filing system enhancements for improved document retrieval efficiency.
- Trained new reception staff on operational procedures and customer service protocols.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
- Collaborated with attorneys to gather case-related information and materials.
- Trained new staff on filing protocols and office procedures to ensure consistency.
- Supported the legal team during high-profile cases by rapidly locating critical documents and facilitating seamless collaboration between departments.
- Supported legal team members with photocopying, scanning, and assembling relevant documentation for meetings and court appearances.
- Processed billing invoices accurately and efficiently to ensure timely payments.
- Reconciled discrepancies in billing statements, improving overall accuracy of accounts receivable.
- Maintained organized records of financial transactions, enhancing accessibility for audits and reviews.
Education
B.A - Political Science
UC Irvine
Irvine, CAHighschool Diploma -
St. Mary's Academy Preparatory
Inglewood, CASkills
- Compliance Coordination
- Program Management
- Event Coordination
- Parent Engagement
- Strong attention to detail
- Schedule management
- Strategic planning
- Generating schedules
- Office administration
- Proactive mindset
- Educational programming
- Youth engagement
LANGUAGE
English
Spanish
Timeline
Interim Program Manager
Kipp Vida Preparatory Academy
10.2025 - 06.2026
Expanded Learning Program Assistant
Kipp Vida Preparatory Academy
02.2023 - Current
Legal Receptionist
Law offices of Mitchell H Shen & Associates
01.2022 - 01.2023
Musician · Vocalist
Self-Employed
06.2015 - Current
B.A - Political Science
UC Irvine
Highschool Diploma -
St. Mary's Academy Preparatory