Juliana Alonso
Toronto
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Kelseys Original Roadhouse
07.2023 - 02.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Andrew and Shelly's Nofrills
09.2021 - 05.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Youth Leader
St Stephens Community Church
09.2019 - 03.2021
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
Education
High School Diploma -
Earl Haig Secondary School
06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
Languages
Spanish
Native or Bilingual
Certification
Smart serve
Timeline
Waitress
Kelseys Original Roadhouse
07.2023 - 02.2025
Cashier
Andrew and Shelly's Nofrills
09.2021 - 05.2023
Youth Leader
St Stephens Community Church
09.2019 - 03.2021
High School Diploma -
Earl Haig Secondary School
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