Summary
Overview
Work History
Education
Skills
Cycling, Hiking and DJ
Timeline
Generic

JULIAN WILLOUGHBY

Milton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Electrical Courier Driver

Primary Electrical Supplies
04.2021 - Current
  • Greeted recipients, delivered 30 packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Drove safely at all times to avoid accidents and harm.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Parts Courier Driver

Wedsmart Inc
01.2017 - Current
  • Professional parts courier driver, and administration personal.
  • Dedicated car parts courier services for car dealerships, Pickup and distribute 50 automobile parts from car dealerships to mechanic and body shops, in Halton, York and Peel.
  • Visit the company warehouses, check parts, dispatch and deliver them in a timely fashion.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Carried out day-day-day duties accurately and efficiently.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed team communications and information for meetings.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.

Special Services Agent

Home Depot
01.2009 - 01.2017
  • Help customers with issues pertaining to their order, cash and retail experience.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Mechanic Assembler

Arpeco Engineering
01.2006 - 03.2008
  • Assemble label making parts for machines for distribution in a timely manner.
  • Read blue print drawings and build parts to specification.
  • Assembled machines and mechanics according to instructions.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Examined new and replacement parts to uncover defects.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Prepared logs on each repair and maintained customer records for each job.
  • Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
  • Inspected and tested equipment to locate worn and damaged parts.

Bar Tender

Palm Bay Resort NSW
01.2000 - 01.2005
  • Worked overseas for three years, on a work visa.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Education

High School Diploma -

Applewood Heights Secondary School
Mississauga, ON
06.1990

Skills

  • Professional driver, with clean abstract, great knowledge of key cities and Mechanical knowledge
  • Customer service
  • Valid driver's license
  • Excellent driving skills
  • Package pickup and delivery

Cycling, Hiking and DJ

I cycle at least three times a week, i have a road bike, hybrid and looking into a Fat Bike cycling. My road bike i have setup in the basement during winter with indoor cycling accessories and a software called Zwift to challenge myself.. Hiking is my second most favorite, i have hiked across the Milton escarpment averaging around 20000 steps on one single hike, and have traveled to New Zealand, where i have hiked as well. DJ ing is my passion, i have been a DJ for over 30 years. I love music, and have produced my own album and performed at weddings, corporate and birthday parties.

Timeline

Electrical Courier Driver

Primary Electrical Supplies
04.2021 - Current

Parts Courier Driver

Wedsmart Inc
01.2017 - Current

Special Services Agent

Home Depot
01.2009 - 01.2017

Mechanic Assembler

Arpeco Engineering
01.2006 - 03.2008

Bar Tender

Palm Bay Resort NSW
01.2000 - 01.2005

High School Diploma -

Applewood Heights Secondary School

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JULIAN WILLOUGHBY