Julian Rose
Edmonton,AB
Summary
Customer-focused professional dedicated to enhancing loyalty through exceptional service. Maintains organized and well-stocked stations to meet diverse needs. Consistently exceeds expectations with friendly and prompt service tailored to individual preferences. Highly efficient in managing multiple tasks to ensure positive experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Porter (seasonal)
Canadian Brewhouse
Edmonton, Alberta
07.2019 - Current
- Pick up and delivery of equipment and supplies around taste of Edmonton tents and restaurants
- Stock refrigerators and work stations
- Help make drinks and organize bar tenders to improve productivity
- Set up and take down work space every day before and after work
- Made deliveries too and from store locations in a personal vehicle
Lot Attendant
Hyundai
Edmonton, Alberta
06.2023 - 09.2023
- Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing and painting.
- Detailing New and Old cars
- Kept digital logs updated with cars, locations and special customer information.
- Shuttled customers to and from the dealership with company cars.
- Organized vehicles based on size, make and model.
- Retrieved lunch for staff
Server Assistant
Joey Restaurants
Edmonton, Alberta
10.2022 - 05.2023
- Filled and served various beverages for customers.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
- Effectively multitasked within fast-paced environment.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Host
Boston Pizza
Edmonton, Alberta
06.2021 - 09.2021
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Accepted payments from guests for dine-in and take-out foods.
- Directed patrons to lounges and waiting areas.
- Notified server after seating parties in section to facilitate prompt service.
Education
High School Diploma -
Jasper Place Highschool
Edmonton, AB06-2021
Skills
- Reservation management
- Customer service
- Inventory management
- Fast-paced environment
- Conflict resolution
- Effective communication
- Attention to detail
- Special requests handling
- Time management
Certification
- ProServe License
References
References available upon request.
Timeline
Lot Attendant
Hyundai
06.2023 - 09.2023
Server Assistant
Joey Restaurants
10.2022 - 05.2023
Host
Boston Pizza
06.2021 - 09.2021
Porter (seasonal)
Canadian Brewhouse
07.2019 - Current
High School Diploma -
Jasper Place Highschool
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