Results-driven professional with over five years of experience in administrative support, operations management, and logistics planning. Currently supporting BNSF Railway as a contractor through Conglobal , where I have honed my skills in data analysis, process optimization, and cross-functional collaboration. Passionate about technology and cybersecurity, pursuing a degree in Cybersecurity and Information Systems to bridge operational expertise with IT innovation. Proven ability to adapt, analyze complex problems, and deliver solutions in fast-paced environments.
• Managed calendars, prepared detailed reports, and organized key meetings for stakeholders.
• Streamlined invoice and payment processes, improving accuracy and reducing delays.
• Directed day-to-day operations, ensuring adherence to safety protocols and company standards.
• Partnered with cross-functional teams to address challenges, enhance workflows, and meet KPIs.
• Mentored and trained team members, fostering professional growth and operational consistency.
• Utilized scheduling tools to enhance operational efficiency and ensure compliance with BNSF standards.
• Created tracking systems to monitor shipment schedules, improving on-time performance by 20%.
Programming: Python (basic), SQL (basic)
Tools: Microsoft Office Suite (Excel, Word, PowerPoint)
Networking: Basic understanding of LAN/WAN, network troubleshooting, and infrastructure support
Data Analysis: Proficient in Excel for reporting, visualization, and process improvement
Administrative Expertise: Calendar management, payroll processing, invoice coordination
• Operational Dashboard: Designed and implemented an Excel-based KPI dashboard, increasing reporting efficiency by 30%.
• Cybersecurity Mock Assessment: Conducted a risk analysis during a Chaffey College project, identifying vulnerabilities and recommending mitigations.