Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julian Marin

Santa Clara,CA

Summary

Dynamic Tech Consultant with a proven track record at Target, enhancing client satisfaction through innovative technology solutions. Skilled in client relationship management and critical thinking, I directed IT services and mentored teams, achieving significant improvements in system performance and customer service excellence. Committed to fostering collaboration and delivering impactful results.

Overview

3
3
years of professional experience

Work History

Tech Consultant

Target
07.2024 - Current
  • Improved client satisfaction by implementing innovative technology solutions tailored to their specific needs.
  • Mentored junior team members to foster professional growth and promote knowledge sharing within the organization.
  • Directed IT services, counseled executives and collaborated with senior management on strategic planning.
  • Conducted comprehensive assessments of client systems, providing actionable recommendations for improvements and upgrades.

Fulfillment Expert

Target
02.2022 - 07.2024
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.

Education

HVAC - HVAC

Institute of Business And Technology
San Jose, CA
11.2025

High School Diploma -

Fremont High School
Sunnyvale, CA
11-2025

Skills

  • Client relationship management
  • Workflow management
  • Business analysis
  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Complaint handling
  • Customer satisfaction measurement
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Tech Consultant

Target
07.2024 - Current

Fulfillment Expert

Target
02.2022 - 07.2024

HVAC - HVAC

Institute of Business And Technology

High School Diploma -

Fremont High School

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Julian Marin