Julian hernandez

Delivery Driver

AutoZone

San Lorenzo

08.2023 - Current

Received daily delivery instructions and route assignments from dispatch.
Adhered to all applicable traffic laws while driving delivery vehicle.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Maintained accurate records of goods delivered and collected payments as required.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Checked tires for proper inflation before leaving on each route.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Verified accuracy of items loaded onto truck against shipping documents.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Inspected vehicle and maintained gas, oil and water levels.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.