Julian Garcia
Irvine
Summary
Proven Sales Manager at LA Fitness, adept in customer relations and sales strategy development, increased revenue through effective team leadership and persistent deal closures. Excelled in a fast-paced environment, ensuring guest satisfaction and loyalty at Starbucks and Canes Chicken. Skilled in cash register operation and fostering positive interactions, consistently exceeding sales targets.
Overview
4
4
years of professional experience
Work History
Mechanic Shop Manager
JMS Automotive
08.2024 - Current
- Conducted routine maintenance checks, identifying potential problems before they escalated.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Utilized diagnostic tools to assess vehicle systems and troubleshoot malfunctions effectively.
- Collaborated with team members to streamline repair processes, reducing turnaround time on services.
- Implemented inventory management practices for tools and parts, enhancing operational efficiency.
- Maintained accurate records of repairs and services performed, ensuring compliance with industry regulations.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maintained detailed records of repairs, services performed, and parts used for inventory management purposes.
General Sales Manager
LA Fitness International
03.2023 - 06.2024
- Managed a team of 2-4 in a very an active high paced enviroment.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Barista
Starbucks
06.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Canes Chicken
10.2021 - 04.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Greeted over 60 customers per day.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Northwood High School
06.2022
Skills
- Meeting Sales Quotas
- Training New and existing team members
- Price Identification
- Work Task Prioritization
- Customer Relations
- Customer Transaction
- Cooperative Attitude
- Credits and Refunds
- Cash Register Operation
- Cashier Abilities
Timeline
Mechanic Shop Manager
JMS Automotive
08.2024 - Current
General Sales Manager
LA Fitness International
03.2023 - 06.2024
Barista
Starbucks
06.2022 - 03.2023
Cashier
Canes Chicken
10.2021 - 04.2022
High School Diploma -
Northwood High School
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