Summary
Overview
Work History
Education
Skills
Timeline
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Julian Garcia

Irvine

Summary

Proven Sales Manager at LA Fitness, adept in customer relations and sales strategy development, increased revenue through effective team leadership and persistent deal closures. Excelled in a fast-paced environment, ensuring guest satisfaction and loyalty at Starbucks and Canes Chicken. Skilled in cash register operation and fostering positive interactions, consistently exceeding sales targets.

Overview

4
4
years of professional experience

Work History

Mechanic Shop Manager

JMS Automotive
08.2024 - Current
  • Conducted routine maintenance checks, identifying potential problems before they escalated.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Utilized diagnostic tools to assess vehicle systems and troubleshoot malfunctions effectively.
  • Collaborated with team members to streamline repair processes, reducing turnaround time on services.
  • Implemented inventory management practices for tools and parts, enhancing operational efficiency.
  • Maintained accurate records of repairs and services performed, ensuring compliance with industry regulations.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Maintained detailed records of repairs, services performed, and parts used for inventory management purposes.

General Sales Manager

LA Fitness International
03.2023 - 06.2024
  • Managed a team of 2-4 in a very an active high paced enviroment.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Barista

Starbucks
06.2022 - 03.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Cashier

Canes Chicken
10.2021 - 04.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted over 60 customers per day.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Northwood High School
06.2022

Skills

  • Meeting Sales Quotas
  • Training New and existing team members
  • Price Identification
  • Work Task Prioritization
  • Customer Relations
  • Customer Transaction
  • Cooperative Attitude
  • Credits and Refunds
  • Cash Register Operation
  • Cashier Abilities

Timeline

Mechanic Shop Manager

JMS Automotive
08.2024 - Current

General Sales Manager

LA Fitness International
03.2023 - 06.2024

Barista

Starbucks
06.2022 - 03.2023

Cashier

Canes Chicken
10.2021 - 04.2022

High School Diploma -

Northwood High School
Julian Garcia