Summary
Overview
Work History
Education
Skills
leadership
Timeline
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Julian Cacho Sousa Bueno

Toronto

Summary

Driven Busser with over a year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism, as well as good personality. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

6
6
years of professional experience

Work History

Traffic Control Person

Universal group - Van isle
04.2023 - 09.2023
  • Enhanced traffic flow by efficiently directing vehicles and pedestrians at construction sites.
  • Reduced accident rates by maintaining a safe work zone for both workers and the public.
  • Improved team communication by utilizing hand signals and two-way radios to coordinate with coworkers.
  • Assured timely project completion by effectively managing traffic during roadwork operations.

Busser

Zen Japanese restaurant
06.2021 - 07.2022
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Dishwasher

The Keg
04.2019 - 05.2021
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.

Dishwasher

La sorella Di mangia
02.2018 - 04.2019
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Education

Bachelor of Arts - Political Science

University of Toronto
Toronto, ON
04.2026

Bachelor of Arts - Work Organizations

University of Toronto
Toronto, ON
04.2026

Rotman School of Managment, University of Toronto - Certificate in Business Fundamentals (ASCER2400)

University of Toronto
Toronto, ON
04.2026

Skills

  • Order Accuracy
  • Guest Relations Management
  • Food Preparation and Safety
  • 100% fluency in english and spanish (native speaker)
  • Food Sales and Promotion
  • Menu Memorization
  • Price Memorization
  • Table Setting Arrangements

leadership

captain of my highschool's football and rugby team, which have taught me leadership and how to remain calm in stressful situations

Timeline

Traffic Control Person

Universal group - Van isle
04.2023 - 09.2023

Busser

Zen Japanese restaurant
06.2021 - 07.2022

Dishwasher

The Keg
04.2019 - 05.2021

Dishwasher

La sorella Di mangia
02.2018 - 04.2019

Bachelor of Arts - Political Science

University of Toronto

Bachelor of Arts - Work Organizations

University of Toronto

Rotman School of Managment, University of Toronto - Certificate in Business Fundamentals (ASCER2400)

University of Toronto

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Julian Cacho Sousa Bueno