Julian Brooks
Berkeley
Summary
Seeking a challenging position where I can utilize my extensive experience in various fields. I have several years of working in the security field as a supervisor and as a security officer. I'm looking forward to utilizing my skills, and I know I would be an asset to your organization.
Overview
29
29
years of professional experience
Work History
Safety Ambassador
Block by Block / Downtown SF Partnership
07.2024 - Current
- Provide security services and maintain a safe environment in the assigned area.
Community Engagement Officer
Streetplus / Downtown SF Partnership
02.2024 - 07.2024
- Provided security services and maintained a safe environment in the assigned area.
SECURITY FIELD SUPERVISOR
Inter-Con Security Systems, Inc.
Hayward
10.2023 - 02.2024
- Managed a team of security officers, ensuring adherence to company policies and procedures.
COMMUNITY ENGAGEMENT OFFICER
STREETPLUS Downtown SF Partnershipship.
06.2023 - 10.2023
- Provided security services and maintained a safe environment in the assigned area.
CALL ROOM SUPERVISOR
The Henne Group.
San Francisco
02.2013 - 08.2013
- Supervised call room operations and ensured smooth functioning of the telephone interviewing process.
- Conducted regular inspections of rooms, ensuring adherence to quality standards and hotel guidelines.
- Supported the hiring process, participating in interviews and helping select qualified candidates who fit well with the existing team culture.
OFFICE MANAGER
Goddess Delivers
Los Angeles
01.2011 - 09.2012
- Managed office operations and handled inbound calls efficiently to address customer inquiries.
CALL ROOM SUPERVISOR
Davis Research LLC.
Calabasas
01.2005 - 01.2011
- Supervised call room activities and trained staff in conducting telephone surveys
- Conducted telephone interviews for various research projects and collected data accurately.
- Supported the hiring process, participating in interviews and helping select qualified candidates who fit well with the existing team culture.
TELEPHONE INTERVIEWER
Rand Corporation.
Santa Monica
02.2001 - 01.2004
- Conducted telephone interviews for various research projects and collected data accurately.
SUPERVISOR OF TELEPHONE INTERVIEWERS
Freeman, Sullivan & Company.
San Francisco
02.2000 - 01.2004
- Supervised telephone interviewers and ensured the quality of data collected for research projects.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated employee performance and coached and trained to improve weak areas.
TELEPHONE INTERVIEWER
The Sartain Group
Berkeley
03.2003 - 07.2003
- Conducted telephone interviews and collected data for research studies.
TELEPHONE INTERVIEWER
The National Research Group
Los Angeles
02.2000 - 05.2000
- Conducted telephone interviews to collect data for market research studies.
TELEPHONE INTERVIEWER
Survey Methods Group
San Francisco
01.2000 - 02.2000
- Conducted telephone interviews for various research studies.
RECORDING PRODUCTION ASSISTANT
Conscious Groove Productions
Hollywood
10.1997 - 01.2000
TELEPHONE INTERVIEWER/CALL ROOM SUPERVISOR
Competitive Edge Research
San Diego
01.1997 - 09.1997
- Supervised call room activities and trained staff in conducting political phone surveys.
Education
Some -
Laney College
Oakland, CASome -
Alameda City College
GED -
Berkeley High School
Berkeley, CASkills
- Telephone interviewing
- Call room supervision
- Office management
- Handling inbound calls
- Community engagement
- Security Observation
- Customer relations
- Communication skills
- Interpersonal skills
- CATI systems
- Software proficiency
- Detail-oriented
- Task management
Timeline
Safety Ambassador
Block by Block / Downtown SF Partnership
07.2024 - Current
Community Engagement Officer
Streetplus / Downtown SF Partnership
02.2024 - 07.2024
SECURITY FIELD SUPERVISOR
Inter-Con Security Systems, Inc.
10.2023 - 02.2024
COMMUNITY ENGAGEMENT OFFICER
STREETPLUS Downtown SF Partnershipship.
06.2023 - 10.2023
CALL ROOM SUPERVISOR
The Henne Group.
02.2013 - 08.2013
OFFICE MANAGER
Goddess Delivers
01.2011 - 09.2012
CALL ROOM SUPERVISOR
Davis Research LLC.
01.2005 - 01.2011
TELEPHONE INTERVIEWER
The Sartain Group
03.2003 - 07.2003
TELEPHONE INTERVIEWER
Rand Corporation.
02.2001 - 01.2004
SUPERVISOR OF TELEPHONE INTERVIEWERS
Freeman, Sullivan & Company.
02.2000 - 01.2004
TELEPHONE INTERVIEWER
The National Research Group
02.2000 - 05.2000
TELEPHONE INTERVIEWER
Survey Methods Group
01.2000 - 02.2000
RECORDING PRODUCTION ASSISTANT
Conscious Groove Productions
10.1997 - 01.2000
TELEPHONE INTERVIEWER/CALL ROOM SUPERVISOR
Competitive Edge Research
01.1997 - 09.1997
Some -
Laney College
Some -
Alameda City College
GED -
Berkeley High School