Julia Margaux Casilao
Pickering,ON
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Party City
08.2021 - Current
- Assisted customers with locating products and checked store's system for inventory at other sites while coordinating with team members and customers to solve concerns.
- Maintaining calm demeanour while greeting customers and properly addressing concerns in high-stress circumstances.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Addressed client demands and provided product recommendations to improve sales, and responded promptly to customer necessities.
Nursing Student Volunteer
Lakeridge Ajax- Pickering
09.2023 - 11.2023
- Prepared patients for examinations and treatments and assisted with meeting activities of daily living.
- Supported patient care by performing initial assessments and basic procedures under supervision registered nurses and clinical instructor.
- Documented patient information and performed data entry procedures with accuracy and efficiency.
- Collaborated with other health care professionals to establish optimal patient care.
- Advocated for and strived to protect health, safety, and rights of patient.
Nursing Student Volunteer
Lakeridge Oshawa
01.2023 - 03.2023
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Maintained personal growth and development through ongoing process of formal and informal education.
- Developed a patient-centered care and a therapeutic relationship.
High School Volunteer
Viva Retirement Home
12.2019 - 03.2020
- Assisting in seniors’ residence - helping for day to day activities; serving snacks, arts and crafts program, and recreational activities.
- Preparing and organizing events for special occasions.
- Greeted incoming visitors and directed individuals to their desired location.
Education
Bachelor of Science - Nursing
Ontario Tech University
Oshawa, ON04.2026
High School Diploma -
St. John Henry Newman Catholic High School
Scarborough, ON06.2022
Skills
- Customer Service
- Adaptable and Flexible
- Team Cooperation
- Time Management
- Responsible and Reliable
- Excellent Problem Solving Skills
- Good Conflict Resolution
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Availability
Tuesday and Saturday: All day
Wednesday and Sunday: Preferably morning/opening shifts
Friday: 5pm- onwards
Reference
Available upon request.
Timeline
Nursing Student Volunteer
Lakeridge Ajax- Pickering
09.2023 - 11.2023
Nursing Student Volunteer
Lakeridge Oshawa
01.2023 - 03.2023
Sales Associate
Party City
08.2021 - Current
High School Volunteer
Viva Retirement Home
12.2019 - 03.2020
Bachelor of Science - Nursing
Ontario Tech University
High School Diploma -
St. John Henry Newman Catholic High School
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