Julia Ann Bloyd
P. O. Box 185 Philo
Summary
Resourceful and professional with a strong background in customer service and office skills for each company or employer I have worked with. The ability to enhance client interactions and maintain organized records. Skilled in prioritizing tasks and fostering team collaboration, ensuring operational efficiency and exceptional service delivery. Meticulous attention to detail drives success in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Office Associate
Powers Forestry LLC
Elk, CA
02.2023 - 02.2026
- Assisted in processing and filing forestry documentation to maintain organized records.
- Supported inventory management by tracking supplies and ensuring availability .
- Maintained office equipment and reported issues promptly to ensure operational continuity.
Receptionist Clerk
RelaDyne Petroleum
Ukiah, CA
03.2021 - 10.2022
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Processed incoming and outgoing mail, ensuring timely distribution to staff.
- Maintained organized reception area, enhancing visitor experience
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Answered large volume of incoming calls daily to resolve customer issues and schedule fuel delivery orders.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Tasting Room Associate
Toulouse Vineyards
Philo, CA
04.2013 - 09.2017
- Delivered exceptional customer service during wine tastings, enhancing guest experiences and promoting product knowledge.
- Maintained cleanliness and organization of tasting room, ensuring a welcoming environment for visitors.
- Assisted in coordinating wine events, collaborating with team members to create memorable experiences.
- Educated customers on wine selections and vineyard processes, fostering engagement and loyalty.
- Trained new staff on tasting room procedures and customer interaction techniques, improving team efficiency.
- Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills.
- Demonstrated adaptability in accommodating diverse groups of guests, including large parties or those with special needs or requests.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
Cosmetologist
Lynn Stampfli
Mendocino, CA
06.2007 - 05.2015
- Provided expert hair cutting, coloring, and styling services to diverse clientele.
- Maintained up-to-date knowledge of beauty trends and techniques.
- Trained and mentored junior cosmetologists in advanced techniques and customer service excellence.
- Implemented efficient scheduling practices to optimize client appointments and reduce wait times.
- Enhanced salon atmosphere by ensuring cleanliness, organization, and adherence to health regulations.
- Built strong client relationships to foster loyalty and repeat business through exceptional service delivery.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
No Degree - Computational Science
Mendocino Community College
Ukiah, CASkills
- Customer service
- Time management
- Dedicated team player
- Verbal communication
- Relationship building
- Organizing and categorizing
- Prioritizing work
- Professional and mature
- Client interaction
- Meticulous attention to detail
- Resourceful
- Filing and data archiving
- Supply restocking
- Team bonding
- File maintenance
- Clerical support
Timeline
Office Associate
Powers Forestry LLC
02.2023 - 02.2026
Receptionist Clerk
RelaDyne Petroleum
03.2021 - 10.2022
Tasting Room Associate
Toulouse Vineyards
04.2013 - 09.2017
Cosmetologist
Lynn Stampfli
06.2007 - 05.2015
No Degree - Computational Science
Mendocino Community College