Julia Vencio
Quispamsis,NB
Summary
Client-focused professional with extensive experience in customer service and team support, currently pursuing a Bachelor of Arts in Psychology. Known for an infectious enthusiasm, great sense of humor, and an uplifting presence that keeps team spirits high and customers feeling welcome. Highly organized and thriving in fast-paced environments, with expertise in merchandising, payment processing, and maintaining store areas. Skilled in beauty trends, techniques, and products, with top strengths in customer relations and promotional support. Committed to leveraging experience and positive energy to enhance both team culture and business success in a service-based retail environment.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Residence Assistant
University of New Brunswick
08.2025 - Current
- Provided primary contact for residential floor, supporting residents and resolving conflicts.
- Responded to on-call emergencies with professionalism, adhering to established protocols.
- Planned and coordinated community events to cultivate an inclusive environment.
- Organized programs and activities to boost student engagement in residence hall.
- Collaborated with resident assistants and residence life staff for smooth operations.
- Maintained accurate records and managed administrative tasks, updating residents and staff.
- Communicated regularly with faculty regarding student progress and needs.
- Created marketing materials to promote upcoming residence hall events.
Crew Member (Cashier / Drive-Thru / Bagging)
A&W
01.2022 - 01.2025
- Provided fast, friendly service in high-volume, fast-paced environment across multiple stations, enhancing customer satisfaction
- Greeted and assisted customers with professionalism, contributing to positive experiences from order to pickup
- Handled cash and card transactions accurately using point-of-sale systems
- Maintained clean, organized work area to support efficient operations
- Resolved customer inquiries and complaints promptly and professionally.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Educated customers on menu items, product ingredients and nutritional values.
Volunteer Student Note Taker
UNB - Student Accessibility Centre
2023 - 2024
- Assisted students by providing accurate and clear notes during lectures.
- Organized and maintained notes for easy access by students needing assistance, tailoring accommodations for individual student requirements.
- Engaged in regular communication with students to understand their needs.
- Supported a positive learning environment by fostering inclusivity in note-sharing sessions.
- Attended lectures to create accurate and detailed notes for students with cerebral palsy.
Education
Bachelor of Arts - Psychology
University of New Brunswick
01-2028
Skills
- Front-desk service
- Client relationship management
- Attention to detail
- Scheduling and organization
- Skincare and aesthetics expertise
- Technology integration
- Microsoft Office and Google Workspace
- Communication skills
- Team building
- Motivation techniques
- Social media strategy
- Confidentiality and professionalism
Certification
Emergency/Basic First Aid Certification - St. John Ambulance 2025
Accomplishments
Makeup Master Award - KVHS Mamma Mia Production
Timeline
Residence Assistant
University of New Brunswick
08.2025 - Current
Crew Member (Cashier / Drive-Thru / Bagging)
A&W
01.2022 - 01.2025
Volunteer Student Note Taker
UNB - Student Accessibility Centre
2023 - 2024
Bachelor of Arts - Psychology
University of New Brunswick