Julia Velasco
Los Angeles
Summary
Dedicated to offering assistance to team members and clients. Driven to increase overall efficiency while maintaining filing systems and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
File Clerk and Receptionist
Jaguar Land Rover Service Center
02.2022 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication.
- Filed paperwork in an organized manner.
- Assisted office staff with preparation of reports and presentations for internal or client-related use.
Concessions/Ticket Seller/Porter
AMC Theaters
01.2021 - 02.2022
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
New West Charter
Santa Monica, CA06.2021
Skills
Organization skills and Filing Management Ability to handle moments of high volume calls and assistance Multi-tasking to create appointments on call and assist customers in person as well
Timeline
File Clerk and Receptionist
Jaguar Land Rover Service Center
02.2022 - Current
Concessions/Ticket Seller/Porter
AMC Theaters
01.2021 - 02.2022
High School Diploma -
New West Charter
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