Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Valente

Maple Ridge,BC

Summary

Skilled in building customer relationships and understanding customer needs, strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking, passionate and always ready to learn new things to make myself better.

Overview

31
31
years of professional experience

Work History

Outside Sales Representative

Rona
10.2020 - 07.2024
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers..
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
  • Built relationships with customers and community to promote long term business growth.


Merchandising Associate

Rona
09.2019 - 10.2020
  • Improved product visibility by creating eye-catching merchandise displays.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Streamlined inventory management with accurate record-keeping and timely stock replenishment.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Maternity Leave

My Kids
01.2013 - 09.2019

Went on maternity leave to have two boys

Millwork Sales Specialist

Rona / Lowes Canada
09.2010 - 01.2013
  • Stayed current on industry trends and new product offerings, enabling informed discussions with clients about innovative solutions for their projects.
  • Developed strong relationships with contractors and builders, leading to an expanded client base and increased referral business.
  • Increased sales revenue by effectively promoting and upselling millwork products to clients.
  • Enhanced customer satisfaction by providing personalized millwork design solutions tailored to individual needs.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.

Cabinet Maker / Installer

Self Employed
03.2009 - 09.2010
  • Assisted in the installation of finished cabinetry onsite for seamless integration into existing structures or new construction projects.
  • Customized installations to meet specific customer requirements, ensuring full functionality and satisfaction.
  • Building casework and installation of millwork and doors on commercial and residential sites for Madrone Woodworking
  • Also assisted in completing the construction of new decks and outdoor kitchens

Journeyman Joiner (Cabinet Maker)

Once a Tree
02.2006 - 02.2009
  • Building all custom solid wood furniture for the designers customers including dining room tables, complete bedroom suites, desks, buffets and all other kinds of casework.
  • Breaking out and dressing all solid raw stock
  • In charge of regular maintenance of all standard shop equipment

Journeyman Assistant (apprenticeship)

Seagul Enterprise
11.2004 - 02.2006
  • Gained hands-on experience working with different journeyman increasing proficiency and expanding my skill set.
  • Assembled casework for commercial and residential sites
  • Assisted in the installation of completed kitchens, bathrooms and other casework projects for offices and apartment lobbys

Senior Collections Officer

Accurate Bailiffs
01.1994 - 11.2003
  • Managed a diverse portfolio of medium to high-value accounts for major Banks and private businesses with diligence and professionalism, recovering significant amounts of outstanding debt over time.


Education

Joinery (Cabinetmaker) Foundation

B.C.I.T
Burnaby
2008

Skills

  • Relationship Building
  • Problem-Solving
  • Customer Service-Oriented
  • Motivated Team Player

Timeline

Outside Sales Representative

Rona
10.2020 - 07.2024

Merchandising Associate

Rona
09.2019 - 10.2020

Maternity Leave

My Kids
01.2013 - 09.2019

Millwork Sales Specialist

Rona / Lowes Canada
09.2010 - 01.2013

Cabinet Maker / Installer

Self Employed
03.2009 - 09.2010

Journeyman Joiner (Cabinet Maker)

Once a Tree
02.2006 - 02.2009

Journeyman Assistant (apprenticeship)

Seagul Enterprise
11.2004 - 02.2006

Senior Collections Officer

Accurate Bailiffs
01.1994 - 11.2003

Joinery (Cabinetmaker) Foundation

B.C.I.T
Julia Valente