Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Healthy Spot
04.2022 - Current
Supervise a team of six employees across two departments, ensuring efficient daily operations and effective collaboration among team members to meet departmental goals and objectives. This includes delegating tasks, providing guidance, and fostering a positive work environment that encourages professional development.
Oversee all Human Resource functions related to both new hires and existing staff, including recruitment, onboarding, performance evaluations, and compliance with labor regulations. This role involves maintaining accurate employee records, addressing HR inquiries, and implementing policies that support employee engagement and retention.
Resource Advisor for financial transactions and inventory forecasting, analyzing data to inform budgeting decisions and optimize resource allocation.
Conduct annual safety training sessions in compliance with OSHA standards, ensuring that all employees are aware of safety protocols and maintaining thorough documentation of training activities and compliance records.
Sales Associates
Big 5 Sporting Goods
02.2021 - 04.2022
Delivered exceptional customer service and sales support to achieve corporate objectives, ensuring a positive experience for clients while driving revenue growth. This involved actively engaging with customers, understanding their needs, and providing tailored solutions that aligned with company goals.
Managed all payment transactions with precision, reconciling purchases at the end of each shift to maintain accurate financial records. This responsibility included overseeing cash handling procedures, ensuring compliance with company policies, and addressing any discrepancies promptly to uphold financial integrity.
Contributed to inventory forecasting by analyzing sales trends and collaborating with team members to ensure adequate supply levels for two departments. This proactive approach not only optimized stock availability but also enhanced operational efficiency, while maintaining a clean and sanitized environment for both staff and clients to promote health and safety.
Photographer
Bella Baby Photography
09.2020 - 05.2021
Professional photography services were made available to all families welcoming newborns, providing them with a unique opportunity to capture those fleeting early moments of life.
Upheld a high standard of confidentiality regarding patient information and records. Families could rest assured that their personal details and images would be handled with the utmost care and privacy, fostering a sense of trust and security during what can be a vulnerable time.
Provided a safe and sanitized environment was meticulously maintained throughout each photo session through hospital health protocols. This commitment to cleanliness was paramount, especially in light of health considerations that families may have had.
Photographer
Universal Studios Hollywood - Colorvision
03.2019 - 03.2020
First point of contact at Universal Studios Hollywood, I focused on creating a friendly atmosphere for families and guests, ensuring they felt welcomed and excited from the moment they arrived.
Facilitated memorable experiences through photography and retail services, helping guests capture special moments and find perfect souvenirs to remember their visit.
Responsibilities also included managing secure payment transactions with precision, contributing to the park's operational efficiency and reinforcing guest trust in our services.
Pre-Production Office Intern
Circle 8 Production
08.2019 - 08.2019
Assisted film production staff with call sheets for television series (This Is LA, This Is San Francisco, This is Miami).
Supported pre-production office staff by answering telephone and email correspondence, created data base to track all scheduled events to meet production deadlines.
Maintained scheduling and communication protocols with production staff and clients for episode production days, rough cuts processing, and when their segment will be aired on CBS channel.
Work Office Study Student
Columbia College Hollywood
03.2017 - 03.2018
Designed and developed career website for the school's career department.
Coordinated schedules appointments for meetings, job affairs, and career events.
Data analyzed and placed data of alumni students information into school archive.
Supported supervisors and college staff through 15 career workshops and school events: 2017