Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Tafa

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

7
7
years of professional experience

Work History

Supervisor

Ricky's
03.2022 - 04.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Elderly Caregiver

Alminia AB
01.2021 - 02.2022
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entertained, conversed, and read aloud to keep patients mentally alert.

Family Caregiver

Family Business
01.2019 - 12.2020
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Front Desk Agent

Radisson Blu Hotel
01.2017 - 12.2018
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees, and payments.

Education

Certificate - Basic Academic English

Linneus University
Sweden
2023

Certificate - Body Modification

London Piercing Academy
UK
2022

Certificate - International Law

Malmö Universitet
Sweden
2020

High School Diploma -

Lykeion Argous Orestikou
Greece
2016

Skills

  • Patient Companionship
  • Behavioral Management
  • Medication and Appointment Reminders
  • Time Management
  • Complaint Handling
  • Reservation Management

Languages

English
Full Professional
Albanian
Native or Bilingual
Greek
Native or Bilingual
Swedish
Professional Working

Timeline

Supervisor

Ricky's
03.2022 - 04.2024

Elderly Caregiver

Alminia AB
01.2021 - 02.2022

Family Caregiver

Family Business
01.2019 - 12.2020

Front Desk Agent

Radisson Blu Hotel
01.2017 - 12.2018

Certificate - Basic Academic English

Linneus University

Certificate - Body Modification

London Piercing Academy

Certificate - International Law

Malmö Universitet

High School Diploma -

Lykeion Argous Orestikou

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Julia Tafa