Julia Slessor
Summary
Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and work ethic.
Overview
8
8
years of professional experience
Work History
Seasonal Sales Associate
Winners Canada
11.2024 - 01.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked in several departments including cash, returns, stocking, and fitting room.
Quality Control Inspector
Legere Reeds
05.2022 - 08.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
Starbucks Manager
Starbucks Canada & Zehrs
11.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Implemented training programs for enhanced employee skills.
- Handled budgeting responsibilities including forecasting expenditures allocating resources accordingly.
- Increased brand awareness by developing and implementing strategic social media campaigns.
- Maintained strict adherence to health and safety regulations, contributing to a safe and sanitary working environment.
Background Actor
Bickerton Applause
03.2020 - 10.2020
- Demonstrated physical stamina by participating in long filming days while maintaining energy levels and focus throughout each take.
- Worked well in a team setting, providing support and guidance.
- Followed the instructions from producers, directors, costuming department, and sound technicians in an organized and creative environment.
Starbucks Barista & Trainer
ONroute
10.2016 - 03.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated POS terminals and cash drawer balancing.
Summer Camp Director
Emmanuel Barrie
06.2018 - 08.2019
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Oversaw team of counselors and support team members.
Education
Bachelor of Arts - History & English
Lakehead University
Orillia, ON04-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Stocking and receiving
- Adapt to diverse groups
- Inventory tracking
Languages
English
Native or Bilingual
Timeline
Seasonal Sales Associate
Winners Canada
11.2024 - 01.2025
Quality Control Inspector
Legere Reeds
05.2022 - 08.2023
Starbucks Manager
Starbucks Canada & Zehrs
11.2020 - 06.2021
Background Actor
Bickerton Applause
03.2020 - 10.2020
Summer Camp Director
Emmanuel Barrie
06.2018 - 08.2019
Starbucks Barista & Trainer
ONroute
10.2016 - 03.2020
Bachelor of Arts - History & English
Lakehead University
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