Julia Esmeralda Perez
San Diego, California
Summary
Proven Export Assistant at Panasonic Logistics Solutions, adept in freight forwarding and teamwork, enhanced export operations by negotiating reduced shipping costs and implementing efficient documentation processes. Excelled in customer service, ensuring timely and accurate delivery, and fostering cross-functional team collaboration for streamlined operations. Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders.
Overview
3
3
years of professional experience
Work History
Export Assistant
Panasonic Logistics Solutions
05.2022 - 07.2024
- Collaborated with customs brokers to expedite clearance of shipments and avoid penalties or delays.
- Facilitated cross-functional collaboration between production, logistics, finance, and sales teams for smooth export operations.
- Reduced shipping costs by negotiating favorable rates with freight forwarders and carriers.
- Maintained detailed records of shipments, tracking information, and related documentation for easy reference during audits or inquiries.
- Supported company growth by identifying areas for improvement within the export process and suggesting solutions.
- Managed export orders, ensuring accurate packaging and timely delivery of products to global customers.
- Prepared accurate commercial invoices, packing lists, and other required documentation for smooth export transactions.
- Provided tracking information to enable clients to monitor progress of shipments.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Stayed on top of shipment locations and current status to update offices and customers.
- Arranged delivery or storage of goods at destinations.
- Calculated weight, volume or cost of goods to be moved.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Increased export efficiency by streamlining documentation and communication processes.
Shipping and Recieving
Jd Group Supply Chain Service
01.2021 - 02.2022
- Pulled, verified, and packaged items for shipment.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Improved order processing speed by introducing barcode scanning technology into the workflow process.0
- Organized records of vehicles, schedules and completed orders.
- Improved relations with key customers by providing transparent and timely updates on shipment statuses.
- Coordinated with transportation providers to ensure timely pick-ups and deliveries, improving customer satisfaction with reliable service.
Education
San Fernando High School
San Fernando CASkills
- Freight forwarding experience
- Customs regulations understanding
- Import-Export Compliance
- Transportation Planning
- Documentation preparation
- Teamwork and Collaboration
- Problem-Solving
- Customer service skills
- Paperwork preparation
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Decision-Making
- Shipment Tracking
- Invoice Preparation
Timeline
Export Assistant
Panasonic Logistics Solutions
05.2022 - 07.2024
Shipping and Recieving
Jd Group Supply Chain Service
01.2021 - 02.2022
San Fernando High School
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