Julia Palacioz

• Execute spacecraft commanding through a python shell interface, maintaining control and responsiveness across mission activities

• Direct real-time operations for a constellation of 5 geostationary telecommunications satellites through all mission phases, achieving successful execution at every stage

• Direct on-console control of satellites and spacecraft
• Operate ground antenna assets, performing satellite acquisition and monitoring system health to sustain reliable data flow
• Monitored and analyzed telemetry across all spacecraft subsystems, ensuring health and optimizing performance
• Investigated spacecraft anomalies, coordinated with subsystem engineers to identify root causes, and implemented corrective actions to restore nominal operations, minimizing mission disruptions

• Collaborate with engineers across all 10 subsystems to refine operational procedures in Jira, Confluence, GitHub and VS Code, strengthening efficiency and reliability

• Assist Engineers in spacecraft anomaly analysis and gather data to create and generate anomaly reports
• Participate in training exercises, helping to enhance our training regimen for new satellite operators
• Assist in creating a new Satellite Operator training curriculum
• Participate in ongoing training exercises to ensure smooth and efficient operations during mission critical events
• Basic understanding of satellite subsystems (hardware and software)
• Basic understanding of satellite ground systems, antennas, & RF
• Familiarity with testing and troubleshooting complex systems
• Familiarity with software development tools such as Git
• Experience operating complex systems
• Familiarity with GEO satellites
• Familiarity with investigating Grafana telemetry

• Operating all Tesla fleet and prototype models with beta software/hardware while monitoring vehicle performance and navigating through complex situations in city streets and on highways
• Designed and conducted efficient and comprehensive testing routines to validate multiple ADAS features, ensuring safety compliance at both domestic and international locations
• Validated firmware builds for full self driving (FSD) stack.
• Completed firmware validation on closed course test tracks as well as public roads at both domestic and international locations
• Triage FSD scenarios by analyzing data plots, graphs, and proprietary tools to assess performance.
• Facilitated risk management testing programs and processes to streamline safety procedures and enhance decision-making, prioritizing safety, efficiency, and adherence to traffic laws.
• Generating reports for QA developers to understand real-life firmware issues, and common firmware issues
• Utilize CLI to connect to vehicles, access data, and push firmware.
• Working with developers throughout the day to execute special requests and validate firmware changes
• Cross communicating with QA Developers, Camera Engineers, Job Recruiters, Risk Claims Specialists, GPS Engineers throughout multiple departments for effective problem solving
• Tesla Certified Level 1 & 2 Track certification
• Trained 20+ Full-Time employees
• Daily workloads of more than 11+ hours

• Test drive and evaluate test vehicles in real world driving situations on test routes.
• Assist in planning, coordination, and test execution with the engineering team in the US and UK.
• Collaborate with team and engineers on software & hardware to develop appropriate means to conduct tests.
• Provide feedback and analysis on data findings/outcomes to engineers.
• Manual data collections and driving including mapping drives and final data verification.
• Manually operate a company-owned vehicle for 5-7 hours a day/ 5 days a week.
• Performed benchmarking of advanced driver-assistance systems on various vehicle models. on Lexus Ls 500, FSD on Tesla Model 3 and Open-Pilot on comma.ai.
• Managed projects from conception through completion, developing plans, assigning tasks, and monitoring progress.
• Trained new staff on proper operating procedures and provided ongoing support as needed.
• Administered and created training and awareness presentations or materials.
• Monitored digital recordings to identify training needs and ADAS validation

• Safely drove over 14,000 trips in the San Francisco Bay Area.
• Achieved high customer ratings for safety, timeliness, cleanliness and customer service.
• Performed routine vehicle maintenance to ensure safety and reliability.
• Managed optimal routes to enhance efficiency and minimize delays.
• Demonstrated a strong understanding of traffic laws to ensure compliance during driving.
• Utilized knowledge of local roads and areas to navigate effectively.

• Schedule and confirm appointments.
• Managed a portfolio of 126 clients
• Maintain Scheduling and event calendars for all clients
• Complete forms in accordance with company procedures.
• Performed One-on-One Consultations with clients.
• Successfully helped clients meet weight loss goals and maintain a healthy lifestyle
• Trained and onboarded new office staff members.
• Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.

• Provided training and mentorship to new baristas on product knowledge, cash handling, and customer service techniques.
• Conducted weekly inventory checks to ensure adequate stock levels of supplies and ingredients.
• Ensured compliance with food safety procedures and health code regulations.
• Assisted customers with menu selections, answered questions, and resolved complaints in a timely manner.
• Delegated tasks among team members based on individual strengths, experience level, and workload.
• Coordinated daily shift changes ensuring proper communication between incoming and outgoing shifts.
• Monitored staff performance to ensure quality control standards are met.
• Demonstrated ability to lead and motivate team members in a fast-paced environment.
• Prepared coffee, tea and espresso-based drinks to order.
• Implemented and enforced company policies and procedures, ensuring compliance with legal and safety regulations.

• Attended regular meetings with managers to discuss upcoming promotions or events.
• Provided quality assurance checks on all drinks served to customers.
• Collaborated with management team members to develop new drink recipes and menu items.
• Kept accurate records of sales transactions and cash register operations.
• Prepared beverages according to company standards utilizing proper brewing techniques and recipes.
• Trained other baristas on proper use of coffee machines and tools as well as latte art techniques.
• Updated menus regularly with seasonal specials or limited-time offers.
• Oversaw opening and closing procedures for coffee shop operations. including setting up, breaking down workstations.
• Developed and implemented training programs for new baristas, ensuring compliance with all safety regulations.