julia neugebaur
Rock Creek,BC
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Prospector Pub. Proven ability to engage guests and enhance their experience while efficiently managing multiple tasks. Recognized for improving workflow and fostering team collaboration, ensuring seamless service transitions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Prospector Pub
Rock Creek, BC
12.2019 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dishwasher
Prospector Pub
Rock Creek, BC
07.2018 - 12.2019
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Campground Attendant
Rock Creek Riverside Campground
Rock Creek, BC
05.2017 - 09.2018
- Facilitated smooth arrivals and departures of large groups through effective communication and organizational skills.
- Reported maintenance concerns to management and performed repairs.
- Implemented waste management procedures that resulted in cleaner campsites.
Deli Clerk
Petro-Canada
Rock Creek, BC
03.2016 - 10.2016
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Education
High School Diploma -
Boundary Central Secondary
Midway, BCSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Team collaboration
Timeline
Server
Prospector Pub
12.2019 - 05.2022
Dishwasher
Prospector Pub
07.2018 - 12.2019
Campground Attendant
Rock Creek Riverside Campground
05.2017 - 09.2018
Deli Clerk
Petro-Canada
03.2016 - 10.2016
High School Diploma -
Boundary Central Secondary