Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Moreno

Fullerton

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience

Work History

Sephora Beauty Advisor

Kohl's
Rancho Santa Margarita
01.2023 - Current
  • Advised customers on product selection and beauty techniques.
  • Maintained knowledge of current beauty trends and product offerings.
  • Assisted in inventory management and restocking of beauty products.
  • Collaborated with team members to achieve store goals and objectives.
  • Trained new staff on product knowledge and customer service standards.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.

Amazon Return Associate

Kohl's
Rancho Santa Margarita
06.2021 - 12.2022
  • Operated point-of-sale system for transactions and returns.
  • Built relationships with customers by providing friendly customer service.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Organized backroom areas to maintain a clean and organized work environment.

Education

Bachelor of Science - Arts And Entertainment Management

California State University, Fullerton
Fullerton, CA
05-2026

Skills

  • Visual merchandising
  • Team collaboration

Timeline

Sephora Beauty Advisor

Kohl's
01.2023 - Current

Amazon Return Associate

Kohl's
06.2021 - 12.2022

Bachelor of Science - Arts And Entertainment Management

California State University, Fullerton
Julia Moreno