Julia McDougalL
Calgary,AB
Summary
Dedicated worker with excellent leadership and problem-solving skills. Knowledgeable about planning activities, maintaining tidy spaces and supporting the physical, emotional and mental development of all kids under care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Day Camp Counselor
YMCA
07.2024 - Current
- Built and maintained positive relationships with campers, staff, and families.
- Planned and lead diverse activities to entertain children and promote core values.
- Provided clear instruction to program participants to deliver fun and maintain safety.
- Supervised camper activities to address behavioral issues, promote safety and encourage inclusivity.
- Factored-in abilities, needs and interests of participants in development of events and programs.
Liquor Store Associate
Wine & Beyond
10.2021 - 11.2023
- Provided exceptional customer service by assisting customers with product selection and answering inquiries about store policies
- Assisted in loading and unloading shipments of liquor from delivery trucks
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Used in-store system to locate inventory and place special orders for customers.
Liquor Store Supervisor
Wine & Beyond
06.2020 - 08.2021
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Trained new employees on operational procedures, product knowledge, customer service techniques, and safety protocols
- Developed and maintained strong relationships with customers, suppliers, and staff members to ensure smooth operations of the store
- Utilized point-of-sale software programs for tracking stock levels, processing payments
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies
- Built strong relationships with regulars and new customers by providing friendly, personalized service
Barista
Starbucks Coffee Company
08.2019 - 08.2020
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Bachelor of Arts (B.A.) -
Alberta University of The Arts
Calgary, AB04.2027
Skills
- Attention to detail
- Computer literacy
- Time management
- Organizational skills
- Multitasking capabilities
- Adaptable and Flexible
- Issue identification and resolution
- Arts and crafts expertise
- Activity Planning
- Creativity and Innovation
Certification
ProServe Certification, AGLC, 2021
Day Camps Online Training, 2024
First Aid and CPR, 2024
Community Service
- Mentor for Big Brothers Big Sisters Program, St. Albert, AB
- Volunteer for CHATTER Program, St. Albert, AB
References
- Julie Symes, Wine & Beyond Liquor Store Operations Former Manager, (780) 719-3017, juliemitchellsymes@gmail.com
- Nausheen Khan, Khan Communication Services Speech-Language Pathologist CHATTER Director (Letter of Reference provided)
Languages
English
Timeline
Day Camp Counselor
YMCA
07.2024 - Current
Liquor Store Associate
Wine & Beyond
10.2021 - 11.2023
Liquor Store Supervisor
Wine & Beyond
06.2020 - 08.2021
Barista
Starbucks Coffee Company
08.2019 - 08.2020
Bachelor of Arts (B.A.) -
Alberta University of The Arts
ProServe Certification, AGLC, 2021
Day Camps Online Training, 2024
First Aid and CPR, 2024
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