Julia McAlister
Oakville,ON
Summary
As a dedicated and hardworking individual, I would like to utilize and gain skills and experience within full time employment. My outgoing and patient personality as well as commitment to whatever task is presented to me, makes me a highly valuable asset to any organization. My communication skills and work ethic will make me excel, whether it be an individual or team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Onboarding Specialist
Bench Acccounting
Oakville, Ontario
07.2024 - 01.2025
- Manage client portfolios.
- Serve as the primary point of contact for clients during the onboarding phase, addressing questions and concerns promptly.
- Build and maintain strong, positive relationships with clients to ensure high levels of satisfaction and retention.
- Collaborated closely with sales, product, and support teams to resolve client issues, and ensure customer satisfaction.
- Collect required documentation in a timely manner from customers.
Early Childcare Assistant
Oshi's Daycare
Oakville, Canada
05.2023 - 04.2024
- Maintained a safe and healthy environment for the children
- Provided emotional support to children and served as a role model
- Encouraged creativity through various indoor and outdoor play activities
- Collaborated with co-workers to create a stimulating learning environment for the students
- Developed individualized lesson plans that promoted physical, mental, emotional, and social development of young children
- Demonstrated strong communication skills when interacting with parents, caregivers, and staff members
Seasonal Sales Associate
Garage Clothing Store
Guelph, Canada
11.2022 - 01.2023
- Greeted customers and offered assistance
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner
Seasonal Student Employment
Town of Oakville
Oakville, Canada
05.2022 - 08.2022
- Worked with coworkers to complete instructed tasks
- Cleaned and maintained landscape areas
- Participated in ongoing training to enhance own job skills and knowledge
- Demonstrated ability to operate power tools, such as tractors, edgers and trimmers
- Developed proficiency in planting trees, shrubs and flowers
Seasonal Sales Associate
Garage Clothing Store
Guelph, Canada
11.2021 - 01.2022
- Greeted customers and offered assistance
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner
Part-time Supervisor
SupperWorks
Oakville, Canada
05.2021 - 08.2021
- Answered customer questions and provided assistance
- Provided staff supervision and guidance
- Initiated creative solutions to resolve customer complaints and issues
- Performed customer orientations
- Encouraged innovative strategies to maximize organizational efficiency
- Delegated tasks to team members according to individual strengths
Education
Bachelor of Arts (B.A.) - Psychology
University of Guelph
Guelph, Ontario02-2024
High School Diploma -
Garth Webb Secondary School
Oakville, Ontario06.2022
Skills
- Decision Making
- Professionalism and Ethics
- Organizational Skills
- Team Collaboration
- Time Management
- Conflict Resolution
- Creative Thinking
Certification
CPR Level C/AED Certified
References
References available upon request
Timeline
Client Onboarding Specialist
Bench Acccounting
07.2024 - 01.2025
Early Childcare Assistant
Oshi's Daycare
05.2023 - 04.2024
Seasonal Sales Associate
Garage Clothing Store
11.2022 - 01.2023
Seasonal Student Employment
Town of Oakville
05.2022 - 08.2022
Seasonal Sales Associate
Garage Clothing Store
11.2021 - 01.2022
Part-time Supervisor
SupperWorks
05.2021 - 08.2021
Bachelor of Arts (B.A.) - Psychology
University of Guelph
High School Diploma -
Garth Webb Secondary School
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