Julia Malinovskaya
Calgary,Canada
Summary
- Professional experience in the administrative sector.
- Proven ability to collaborate with senior staff, departmental personnel, and customers to ensure goals are met.
- Excellent interpersonal, relationship-building, influencing, and negotiation skills.
- Detail-oriented, with a keen ability to resolve issues and facilitate and manage diverse situations.
- Excellent organizational and time-management skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
CaVaBien Hair Studio Day Spa Medi Spa
02.2025 - Current
- Responsibilities included answering phones, scheduling appointments, direct billing clients insurance, billing clients, explaining different types of treatments to clients.
- Selling products, completing insurance forms and other various paperwork.
- Preparing coffee for clients, receiving packages and other mail.
- Handling cash, keeping track of sales reports, opening and closing the day.
- Assisting in developing social media ads when needed.
- Keeping track of insurance billings through Microsoft Excel.
Receptionist
Bellissima Beauty Bar
07.2024 - 09.2024
- Completed sanitization protocols after each treatment, as well as before the clinic opened and closed.
- Performed reception duties such as answering phones, scheduling appointments, billing clients, organizing patient charts, creating files for each patient and organizing by alphabetical order.
- Following up with clients who have not come in recently, if their issue has been addressed properly, as well as telling them about current promotions.
- Recommending proper treatments for clients based on their needs.
- Created social media content using Canva, for Instagram and Facebook, advertised clinic services within nearby businesses, offering their clients a discount at the clinic in return for a discount for the clinics clients at their place of business.
Receptionist/Sales Associate
The Glencoe Club
02.2020 - 07.2024
- Company Overview: Wellness Center
- Responsibilities included answering phones, checking voicemails, answering emails, scheduling chiropractic and massage appointments, keeping track of schedules on two different terminals, billing clients, and contacting client's insurance.
- Keeping track of patient files, organizing them in alphabetical order, and by treatment category.
- Faxing paperwork to insurance for MVA, scanning patient charts onto the computer and uploading them onto the booking system.
- Ensuring clients were aware of the cancellation policy.
- Wellness Center
Administrative Assistant
Glenday Insurance
01.2022 - 09.2023
- Responsibilities included scheduling meetings with clients, sorting mail, answering emails, communicating with clients, assisting in review of benefits plans, data entry, managing calendars, office administration, taking detailed minutes in meetings as well as emailing them to all present parties after.
- Mailing documents through courier, keeping track of company expenses, and assisting with general appearance of office.
Sales Associate
Amaranth 4th Street Market
03.2019 - 02.2020
- Duties included receiving products, stocking shelves, back stocking storage, keeping the store clean, and opening/closing procedures.
- Customer service duties included cashier duties and providing product knowledge.
Key Holder
Steve Madden (Chinook Mall)
06.2015 - 03.2019
- Opening/closing duties, perform all cash duties including bank deposits.
- Keeping track of daily sales and completing payroll.
- Coach and manage team members, and assign daily tasks to the team.
- Routine customer assistance, style consulting, and conflict resolution.
- Preparation of sales reports, monitoring of sales targets, and merchandising.
Education
Administrative Information Management Diploma -
SAIT
Calgary, AB01.2021
Certified Medical Aesthetics -
La Vie Academy
Calgary, AB01.2024
Journalism Diploma -
SAIT
Calgary, AB01.2018
High School Diploma -
Western Canada High School
Calgary, AB01.2015
Skills
- Conflict resolution
- Scheduling and timekeeping
- Process Improvement
- Microsoft Office Specialist in Microsoft Access
- PowerPoint
- Word
- Excel
- Access
- Outlook
- Jane Booking System
- Chirosuite
- Vagaro
- InDesign
- Canva
Timeline
Administrative Assistant
CaVaBien Hair Studio Day Spa Medi Spa
02.2025 - Current
Receptionist
Bellissima Beauty Bar
07.2024 - 09.2024
Administrative Assistant
Glenday Insurance
01.2022 - 09.2023
Receptionist/Sales Associate
The Glencoe Club
02.2020 - 07.2024
Sales Associate
Amaranth 4th Street Market
03.2019 - 02.2020
Key Holder
Steve Madden (Chinook Mall)
06.2015 - 03.2019
Administrative Information Management Diploma -
SAIT
Certified Medical Aesthetics -
La Vie Academy
Journalism Diploma -
SAIT
High School Diploma -
Western Canada High School
Similar Profiles
Jill AndrewsJill Andrews
Hairstylist at CaVaBien Hair Studio & Day SpaHairstylist at CaVaBien Hair Studio & Day Spa
Heidi IvanovichHeidi Ivanovich
Massage Therapist/ Dept. Manager at Murrieta Day Spa And Hair StudioMassage Therapist/ Dept. Manager at Murrieta Day Spa And Hair Studio
Ali CoyneAli Coyne
Esthetician at Panache Hair Studio & Day SpaEsthetician at Panache Hair Studio & Day Spa
Osama NedalOsama Nedal
Healthcare Security Officer at Paladin Security GroupHealthcare Security Officer at Paladin Security Group
TOMISIN BABALOLATOMISIN BABALOLA
Volunteer at Beddington Pentecostal ChurchVolunteer at Beddington Pentecostal Church