Julia Makkai
Barrie,ON
Summary
Proven leader with a track record of enhancing safety and improving operational efficiency at One Plant and Tim Hortons, Starbucks OnRoute. Skilled in regulatory compliance and sales, with a talent for fostering patient and empathetic customer relationships.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, counseling, support and assistance.
Organized and hardworking candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Budtender, Health & Safety Representative
One Plant
01.2020 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Enhanced workplace safety by conducting thorough inspections and identifying potential hazards .
- Served as a liaison between employees and management on health and safety matters, fostering open communication channels.
Assistant Food & Beverage Operations Manager
Tim Hortons, Starbucks OnRoute
12.2017 - 04.2019
- Established a culture of continuous improvement by encouraging staff feedback on processes, menu items, and customer interactions.
- Conducted regular performance evaluations of team members to identify areas for improvement or recognition of exceptional work contributions.
- Created detailed reports on weekly, monthly and annual expenses and revenues.
Education
2 Year College Diploma - Registered OSSWA Social Service Worker
Georgian College
Orillia, ON05.2024
Ontario Licenses I-IV - Water And Wastewater Technology
Operator-in Training License
Barrie, ON06.2013
2 Year College Diploma - Medical Office Administration And Management
Loyalist College of Applied Arts And Technology
Belleville, ON05.2011
Skills
- Sales proficiency
- Regulatory Compliance
- Conflict Resolution
- Multidisciplinary team collaboration
- Individual and Group Counseling
- Service Delivery Management
Languages
English
Native or Bilingual
Timeline
Budtender, Health & Safety Representative
One Plant
01.2020 - Current
Assistant Food & Beverage Operations Manager
Tim Hortons, Starbucks OnRoute
12.2017 - 04.2019
2 Year College Diploma - Registered OSSWA Social Service Worker
Georgian College
Ontario Licenses I-IV - Water And Wastewater Technology
Operator-in Training License
2 Year College Diploma - Medical Office Administration And Management
Loyalist College of Applied Arts And Technology
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