Summary
Overview
Work History
Education
Skills
Section name
Timeline
Generic

Julia Makaran-Nichols

London,ON

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

4
4
years of professional experience

Work History

Customers Service Associate

Damian Warner Fitness Centre
12.2022 - 08.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responsible for opening the gym at 4:30am

Seasonal Supervisor

Canadian Tire
08.2019 - 09.2022
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Real Estate

Humber College (online)
Etobicoke, ON
06.2025

High School Diploma -

John Paul II Catholic Secondary School
London, ON
06.2019

Skills

  • Team Collaboration
  • Excellent communication
  • Time management
  • Organizational skills

Section name

Dog sat for family and friends for 6 years and still do from time to time. made sure dogs were fed, went on walks, and cared for.

Timeline

Customers Service Associate

Damian Warner Fitness Centre
12.2022 - 08.2023

Seasonal Supervisor

Canadian Tire
08.2019 - 09.2022

Real Estate

Humber College (online)

High School Diploma -

John Paul II Catholic Secondary School

Similar Profiles

CREATE PROFILE
Julia Makaran-Nichols