Julia Loeb
Calgary,Alberta
Summary
I am a hard worker who can work well in group-settings and also independently. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Brewsters Brewing Company
04.2023 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Input orders accurately into POS terminal, split bills and accepted payments.
Barista
Devile
10.2023 - 01.2024
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Cashier
Safeway
07.2022 - 04.2023
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Lord Beaverbrook High School
Calgary, AB05.2023
Skills
- Strong multitasking
- Menu Memorization
- Kitchen staff coordination
- Restaurant layout knowledge
- Food Safety Standards
- High-volume dining
- Reservation handling
- Server Support
- Reservations Coordination
- Familiarity with POS systems
- Team Player
Accomplishments
Ru
Languages
Spanish
Professional Working
Timeline
Barista
Devile
10.2023 - 01.2024
Restaurant Hostess
Brewsters Brewing Company
04.2023 - Current
Cashier
Safeway
07.2022 - 04.2023
High School Diploma -
Lord Beaverbrook High School
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