Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Rocky Valdez

Port Coquitlam,BC

Summary

Experienced Automotive Technician with over 20 years of expertise in varies high volume, fast paced dealerships. With extensive knowledge in diagnostics and repair of German, Japanese and domestic automobiles.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Main Shop Technician

DESTINATION TOYOTA BURNABY
05.2016 - Current
  • Contributed to safer work environment by consistently following safety protocols and procedures.
  • Repaired parts, components and assemblies to correct malfunctions.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
  • Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.

Team Leader - Automotive Technician

BRIAN JESSEL BMW
10.2010 - 05.2016
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise. Dispatching.
  • Shop Foreman assist
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.

Shop Foreman

REGENCY INFINTI NISSAN
09.2007 - 09.2010
  • Level 2 Occupational First Aid Attendant
  • Nissan GT-R Specialist
  • Master Technician
  • Oversaw maintenance and repair of shop equipment.
  • Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Collaborated with other technicians for efficient problem-solving in challenging repair situations.

Education

Interprovincial Standard Red Seal Certificate - Automotive Mechanics

VANCOUVER COMMUNITY COLLEGE
Vancouver, BC
03.2003

Skills

  • Brake Systems
  • Computer Skills
  • Machine Operation
  • Transmissions
  • Diagnostics and troubleshooting
  • Tool Installation and Alignment

References

  • Greg Sacconi, 604-778-2406, Brian Jessel BMW - Shop Foreman
  • Sam Dharamshi, 604-329-9459, Signature Mazda - Shop Foreman
  • Neda Atefat, 604-897-4356 ext. 6481, Regency Toyota - Service Manager, NedaA@regencyauto.com

Languages

English
Native or Bilingual

Certification

  • Interprovincial Standard Red Seal Certificate: Automotive Service Techinician
  • Ozone Depleting Substances Awareness Certificate
  • Participant in the BMW Aftersales Competition of Excellence Oct 2012 Certified Level

Timeline

Main Shop Technician

DESTINATION TOYOTA BURNABY
05.2016 - Current

Team Leader - Automotive Technician

BRIAN JESSEL BMW
10.2010 - 05.2016

Shop Foreman

REGENCY INFINTI NISSAN
09.2007 - 09.2010

Interprovincial Standard Red Seal Certificate - Automotive Mechanics

VANCOUVER COMMUNITY COLLEGE

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Rocky Valdez