Managed a portfolio of 4 residential, ensuring optimal occupancy rates and rental income.
Oversaw property maintenance, including repairs, renovations, and inspections, maintaining high standards of safety and aesthetics.
Negotiated leases, rent adjustments, and lease renewals, achieving competitive market rates and maximizing revenue.
Led a team of 10 property management professionals, providing guidance, training, and performance evaluations.
Addressed tenant concerns and inquiries promptly, fostering positive tenant relations and minimizing vacancies.
Collaborated with vendors, contractors, and service providers to deliver timely and quality services to properties.
Managed tender processes and executed projects on time and within budget.
Budgeted operating expenses based on comprehensive annual and monthly analyses.
Commercial Property Assistant
Allied Reit
06.2019 - 08.2020
Managed day-to-day operations of 7 commercial properties totaling 568 000sqf, ensuring optimal performance and tenant satisfaction.
Conducted regular property inspections and maintenance walkthroughs, coordinating necessary repairs and maintenance tasks to uphold property standards.
Provided exceptional customer service to tenants, resolving inquiries, concerns, and emergencies promptly and professionally.
Collaborated with leasing agents to market available spaces and conducted property tours
Ensured compliance with all regulatory requirements and property certifications, such as BOMA and LEED.
Property Administrator
Sterling Karamar
10.2018 - 07.2019
Managed over 3000 residential units, overseeing rental arrears monitoring, and initiating notifications, demand, and default notices to ensure timely rent payments.
Prepared and delivered weekly tenancy availability reports for investors and senior management, providing transparent updates on property occupancy and financial performance.
Collected and maintained comprehensive records, including insurance certificates and pre-authorized payments, ensuring compliance with legal and financial requirements.
Generated and processed service invoices, meticulously documenting all expenses for review by the Property Management Team.
Facilitated lease execution processes for new and returning tenants, conducting thorough background investigations and credit checks to assess tenant suitability.
Conducted complete lease abstractions, accurately entering tenant information into the Yardi Voyager system to maintain data integrity and operational efficiency
Education
Certificate Real Estate Investment And Development
Harvard University
Boston
06.2021
Certificate Property Management
Humber College
Toronto, ON
06.2020
Bachelor of Arts - History And Political Science
University of Toronto
Toronto, ON
06.2016
Skills
Dynamic and Motivated Learner: Proactive in acquiring new skills and knowledge, driven to exceed expectations
Strong Negotiation and Communication: Effective in negotiating contracts, resolving issues, and maintaining clear communication with stakeholders
Organizational Skills: Proficient in organizing tasks, resources, and schedules to achieve operational efficiency
Adaptability in Fast-Paced Environments: Able to thrive in dynamic settings, quickly adjusting strategies and priorities as needed
Excellent Time Management: Skilled in prioritizing tasks and managing time effectively to meet deadlines
Multitasking Ability: Capable of handling multiple responsibilities concurrently while maintaining attention to detail
Proficient in Software Tools: Experienced with Yardi for property management, proficient in MS Word, Excel, and Project for documentation, analysis, and project management
Professional and Career-Minded: Dedicated to professional growth, learning, and contributing to organizational success
Timeline
Senior Property Manager
The Elia Corporation
08.2020 - Current
Commercial Property Assistant
Allied Reit
06.2019 - 08.2020
Property Administrator
Sterling Karamar
10.2018 - 07.2019
Certificate Real Estate Investment And Development