Julia Kosteckyj
Summary
Detail-focused and outcome-driven professional in E-Commerce and Digital Marketing, supported by solid educational credentials in Financial Management and Public Relations & Marketing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-Commerce & Social Media Assistant Manager
Leah Alexandra Jewelry
01.2025 - Current
- Served as primary contact for Instagram DMs and customer care emails, ensuring timely brand-consistent communication.
- Managed website publishing and merchandising to maintain accurate product displays.
- Created SEO-optimized content for web listings and social media, enhancing search visibility.
- Planned and scheduled high-performing Instagram content aligned with brand campaigns.
- Supported wholesale order processing and backend coordination for efficient operations.
- Tracked and analyzed key KPIs, including website traffic and conversion rates, to inform strategies.
- Executed email marketing campaigns to drive sales and promote new collections.
- Optimized customer engagement through strategic content creation and performance analysis.
E-Commerce Coordinator
Blue Ruby
08.2023 - 01.2025
- Optimized product flow and availability across 10+ retail locations and warehouse.
- Ensured timely and accurate order fulfillment, shipping, and returns.
- Served as lead customer service contact through email and online channels.
- Managed vendor and logistics provider relationships, including Canada Post, USPS, and FedEx.
- Tracked KPIs such as conversion rates, website traffic, and customer behavior trends.
- Executed targeted email marketing campaigns to enhance promotions and seasonal sales.
Stylist & E-Commerce Fulfillment Associate
Melanie Auld Jewelry
10.2022 - 08.2023
- Produced custom jewelry pieces through engraving and welding, meeting high-quality craftsmanship standards.
- Managed e-commerce fulfillment, repairs, and custom orders with efficiency and care.
- Assisted in visual merchandising and supported marketing initiatives via email and social content.
- Contributed to the opening of the flagship location, troubleshooting on-site operations and providing top-tier service.
- Assisted in organizing special events through pop-ups and events.
Seasonal Receptionist & Coordinator
Suki’s South Granville
05.2022 - 09.2022
- Streamlined front-desk operations and appointment scheduling with efficiency.
- Supported financial functions, including payroll entry and expense reporting.
- Executed social media and digital marketing strategies to enhance visibility and customer engagement.
Hostess & Health & Safety Coordinator
Cactus Club Café
06.2021 - 12.2021
- Delivered exceptional guest service while managing seating flow and reservations.
- Ensured compliance with health protocols as designated COVID-19 Safety Officer.
- Managed waiting list to seat all parties promptly.
- Supported social media marketing initiatives to promote local promotions.
Sales Associate
Hills of Kerrisdale
03.2019 - 12.2019
- Delivered personalized customer service and styling advice in boutique retail environment.
- Conducted POS transactions while supporting visual merchandising initiatives.
- Contributed to sales targets through effective upselling techniques.
- Provided accurate product, pricing, and service information to customers.
- Merchandised retail space to enhance visual appeal.
Education
Diploma - Financial Management
Langara College
Vancouver, BC01.2025
Associate's Degree - Public Relations & Marketing
Kwantlen Polytechnic University (KPU)
Vancouver, BC01.2023
Skills
- Social media management
- Content creation
- Financial analysis
- Data analysis
- Digital Marketing Strategy
- Trend forecasting
Certification
- BC Real Estate Licensing
- HubSpot Academy, Social Media Marketing Certification
- HubSpot Academy, Digital Marketing Certification
Timeline
E-Commerce & Social Media Assistant Manager
Leah Alexandra Jewelry
01.2025 - Current
E-Commerce Coordinator
Blue Ruby
08.2023 - 01.2025
Stylist & E-Commerce Fulfillment Associate
Melanie Auld Jewelry
10.2022 - 08.2023
Seasonal Receptionist & Coordinator
Suki’s South Granville
05.2022 - 09.2022
Hostess & Health & Safety Coordinator
Cactus Club Café
06.2021 - 12.2021
Sales Associate
Hills of Kerrisdale
03.2019 - 12.2019
Diploma - Financial Management
Langara College
Associate's Degree - Public Relations & Marketing
Kwantlen Polytechnic University (KPU)
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