Julia Kopp
San Diego
Summary
Customer service professional focused on delivering attentive, high-quality service and supporting customer satisfaction. Known for a friendly, confident approach and strong communication skills that support effective teamwork and smooth service flow. Adaptable in fast-paced environments and committed to creating positive customer experiences and a welcoming atmosphere. Experienced in handling customer requests, resolving concerns promptly, and maintaining a high standard of service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Oasis Super Store
Denver
03.2019 - 10.2025
- Delivered excellent customer service to enhance customer satisfaction.
- Utilized POS system for efficient transaction processing.
- Maintained organized inventory through regular tracking and restocking.
- Ensured cleanliness of environment to promote positive shopping experiences.
- Demonstrated in-depth product knowledge to assist customers effectively.
Sales Associate
Groveland Confections
Minnetonka
10.2017 - 02.2019
- Delivered excellent customer service while managing business operations at events.
- Traveled to various states to promote and sell products.
- Sold products at vendor markets, pop-up markets, and flea markets.
- Set up booths and arranged product displays for optimal visibility.
Education
Associates - Business and Sociology
Augustana University
Sioux Falls, SD05.2019
High School Diploma -
Lincoln High School
Sioux Falls, SD01-2017
Skills
- Friendly customer service
- Organizational skills
- Strong work ethic
- Communication skills
- Team collaboration
- Multitasking abilities
- Time management
- Cash handling expertise
- Point-of-sale (POS) systems
- Store safety protocols
- Dependability
- Punctuality
- Merchandise lifting and stocking
- Quick learning aptitude
- Attention to detail
References
- Leigh Adams, Professional reference, 808-388-7797, Leigh2225@gmail.com
- Mark Acevedo, Former employer, 561-670-3866, mpacevedo81@gmail.com
- Stephanie Constance, Personal reference, 770-833-6798, Cartercade02@gmail.com
Timeline
Sales Associate
Oasis Super Store
03.2019 - 10.2025
Sales Associate
Groveland Confections
10.2017 - 02.2019
Associates - Business and Sociology
Augustana University
High School Diploma -
Lincoln High School